Custom Air Company

4.9
139 reviews
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Business Details

316 W Washington St, Bloomington, IL
61701, United States
(309) 485-5848
https://www.custom-air.com/
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About

Heating ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantHVAC Contractor
At Custom Air Company, we hire helpful people, perform expert service, and offer sound solutions for your budget. As avid dog lovers and owners, we believe our furry friends teach us a lot about how to operate a successful business. Our goal is to be as dependable as man’s best friend, building trust with every customer we encounter. Whether you’re contacting us for an emergency service or with a general question, we’ll make sure to do our very best to please you.

Details

  • Cash onlyNot available

Location

Custom Air Company
316 W Washington St, Bloomington, IL
61701, United States

Hours

Reviews

4.9
139 reviews
5 stars
134
4 stars
1
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, knowledge, and friendliness of the staff, particularly highlighting technicians like Dale, Sam, and Craig.

Installation Quality

Many reviews noted the efficient and high-quality installation of HVAC systems, with technicians taking care to clean up and explain the work done.

Responsiveness

The company received positive feedback for their quick response times, often addressing urgent service requests promptly.

Fair Pricing

Customers appreciated the straightforward and competitive pricing, often noting that they felt they received good value for the services provided.

Long-term Relationships

Several customers mentioned their long-term satisfaction and loyalty to Custom Air, indicating a strong reputation built over years of service.
  • GP
    Gerianne Pullliam
    Jan 3, 2026
    5.0
    Arrived on time very professional did an excellent job very pleased
  • SM
    Susan Magnuson
    Dec 12, 2025
    5.0
    Custom Air team of Craig, Sam, Skyler, Sam installed a Mitsubishi Mini Split Heat Pump System on a cold December day. Totally enjoying it! Wish we had installed it long ago!!
  • NB
    Nick Burger
    Nov 8, 2025
    5.0
    Highly recommend Custom Air! Sam and Sam did a fabulous job! New furnace and air both in around 5 hours!
  • TL
    Tony Lima
    Nov 3, 2025
    5.0
    Amazing customer service from Craig, Sam, and Sam. They were able to get to our install in a very short time and did an amazing job. The workmanship on the install is like a work of art. They worked very efficiently and finished our install very quickly. I appreciate that the pricing was very fair and straightforward. Best of all our house is warm for the winter and will be cooler during the summer. I highly recommend them!
  • BC
    Barbara Carr
    Nov 2, 2025
    5.0
    Dale has been our service technician for many years. He is talented, honest and very professional. Custom Air is lucky to have him as an employee. Barb & Larry Carr
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Frequently Asked Questions About Custom Air Company

What services does Custom Air Company offer?

Custom Air Company offers air conditioning repair and installation, commercial HVAC services, ductless AC repair and installation, energy saving plans, heating repair and installation, and indoor air quality improvement.

Where is Custom Air Company located?

Custom Air Company is located at 316 W Washington St, Bloomington, IL 61701, USA.