Business Details
About
Heating ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantHVAC Contractor
At Custom Air Company, we hire helpful people, perform expert service, and offer sound solutions for your budget. As avid dog lovers and owners, we believe our furry friends teach us a lot about how to operate a successful business. Our goal is to be as dependable as man’s best friend, building trust with every customer we encounter. Whether you’re contacting us for an emergency service or with a general question, we’ll make sure to do our very best to please you.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.9
138 reviews
5 stars
133
4 stars1
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service and installation.
Customer Service
Customers praised the company's responsiveness, communication, and willingness to answer questions.
Quality of Work
Many reviews highlighted the high quality of installation and maintenance work, with attention to detail and thoroughness.
Fair Pricing
Custom Air is noted for competitive pricing and transparency, often providing better rates than competitors.
Timeliness
The company is recognized for prompt service, often completing installations and repairs quickly.
- NBNick BurgerNov 8, 20255.0Highly recommend Custom Air! Sam and Sam did a fabulous job! New furnace and air both in around 5 hours!
- TLTony LimaNov 3, 20255.0Amazing customer service from Craig, Sam, and Sam. They were able to get to our install in a very short time and did an amazing job. The workmanship on the install is like a work of art. They worked very efficiently and finished our install very quickly. I appreciate that the pricing was very fair and straightforward. Best of all our house is warm for the winter and will be cooler during the summer. I highly recommend them!
- BCBarbara CarrNov 2, 20255.0Dale has been our service technician for many years. He is talented, honest and very professional. Custom Air is lucky to have him as an employee. Barb & Larry Carr
- SMScott McKeeOct 28, 20255.0Dale was out to my house to complete the fall maintenance on my furnace. He had been out to the house several times before for various concerns. He is always very professional and takes the time to answer all questions that I have. He is very knowledgeable on the AC/furnace units and is willing to share that knowledge! Amazing job!!!!
- EFErik FrickeOct 27, 20255.0Custom Air has been servicing my home for a few years now! They are a great company to work with and strive to provide excellence. Sam completed a recent install for a home humidifier system and dehumidification system. He was very knowledgeable and took the time to listen and answer various questions. Dale is one of the techs who has completed various other service calls for me throughout the years and I have always been impressed by his thoroughness and attention to detail. Thank you Custom Air and team for your services!
Frequently Asked Questions About Custom Air Company
What services does Custom Air Company offer?
Custom Air Company offers air conditioning repair and installation, commercial HVAC services, ductless AC repair and installation, energy saving plans, heating repair and installation, and indoor air quality improvement.
Where is Custom Air Company located?
Custom Air Company is located at 316 W Washington St, Bloomington, IL 61701, USA.
What are the business hours of Custom Air Company?
Custom Air Company operates 24/7 and provides emergency services around the clock.
What payment options are accepted by Custom Air Company?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Custom Air Company accredited or associated with any organizations?
Yes, they are a Trane Comfort Specialist, BBB Accredited Business, and a member of ACCA.
What makes Custom Air Company unique in their customer service approach?
They are dependable like man's best friend, building trust with every customer and focusing on helpful, expert service and budget-friendly solutions.
Can I find nearby shops or facilities around Custom Air Company?
Yes, nearby places include Johnston's Hockey Shop for sporting goods, several law offices, and Illinois Brewing Company for a brewery experience.
How can nearby financial and legal services benefit customers visiting Custom Air Company?
Customers can conveniently access legal services like Jeff W Lindsay, P.C. or financial advisors such as Edward Jones near Custom Air Company for related needs during their visit.
Are there any entertainment or event locations near Custom Air Company?
Yes, the Grossinger Motors Arena and venues like Lauren Daigle World Tour Live offer entertainment opportunities close to Custom Air Company.
How long has Custom Air Company been established?
Custom Air Company has been serving customers since 1992.