Renuity Bath of Chicago

4.7
355 reviews

About

Remodeling ContractorBathroom RemodelerShowersWalk In Tubs & Showers
At Renuity, formerly Pacific Bath, we’re proud to bring exclusive KOHLER bathroom remodeling solutions to homeowners across Illinois. Our focus is on bath remodeling services only, delivering elegant tubs, showers, and accessibility options backed by KOHLER’s reputation for craftsmanship and durability. Every project is designed to fit your home’s needs while providing comfort, style, and long-lasting performance. Fully licensed and insured, our Chicago team is committed to making your bathroom remodel a positive experience from start to finish.

Location

Renuity Bath of Chicago
476 Country Club Drive, Bensenville, IL
60106, United States

Hours

Reviews

4.7
355 reviews
5 stars
319
4 stars
13
3 stars
6
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Installation Quality

Most customers praised the professionalism and craftsmanship of the installation teams, highlighting their attention to detail and cleanliness during the process.

Sales Experience

While many customers had positive experiences with sales representatives, some reported issues with pushy sales tactics and miscommunication regarding pricing and promotions.

Customer Service

Overall, customer service received high marks for responsiveness and support, although there were a few complaints about communication breakdowns and unresolved issues.

Product Satisfaction

Customers expressed high satisfaction with the quality of the Kohler products and the final results of their bathroom renovations.

Pricing Concerns

Several reviews mentioned that the pricing was on the higher side, with some customers feeling that the costs were not justified.
  • HJ
    Henry Jones
    3 days ago
    5.0
    Leadman and crew were very professional and did quality workmanship. They removed cast iron tub and installed a walk in shower. Great job! Thanks !
  • SW
    Steve Weagant
    Jan 2, 2026
    1.0
    Salesman was unprofessional. Ran a hard credit check and then told me is declined. Incompetent ignorant service. I was informed by my bank I had a credit score of 700. This clown wanted me to pay half of the 20 thousand price quote to perform my remodel.
  • DC
    Donna Cichowicz
    Dec 18, 2025
    5.0
    If you’re looking to have your bathroom remodeled we highly recommend Renuity Bath of Chicago in Bensenville IL! My husband and I had a LuxStone by Koehler shower system installed and we absolutely love it! This was the best home improvement we’ve made in our home and our experience from start to finish with Renuity Bath of Chicago was exceptional and better than we could have ever imagined! To start off with, our salesman, Isi, helped us design and order the shower of our dreams while working with our budget. The installers, Rito and Tony and John are the most exceptional in their field! From demo to install, their quality work is of the highest caliber with great attention to detail—plus they were so nice and friendly and professional and respectful. Their excellent plumber, Scott, is equally amazing and gifted and did an incredible job on installing all of the pipes and plumbing and fixtures in the shower! Our project manager, Shane, is so nice and was with us every step of the way ensuring the job was completed to our satisfaction. And Alisha in the office was wonderful with setting up install times and reminders and sending us information on how to best take care of the shower and keeping it clean going forward. We had the LuxStone by Koehler Calacatta Crema walls installed, with a regular shower and handheld shower attachment, a rain shower, and 3 body sprays, plus grab bars and shelving installed and love every single feature! The shower door is beautiful too and designed to protect from leaking. We also love the lifetime warranty we received! We couldn’t be happier with this purchase and home improvement and Renuity Bath of Chicago in Bensenville IL! They are truly the best contractors we’ve ever worked with and we highly recommend them to everyone! Thank you so very much for everything!!
  • DK
    Duane Kaitschuck
    Dec 15, 2025
    2.0
    They lack craftsmanship and pride in their work. The Kohler products were of good quality, they need better communication between the sales team and installation crews. They had to come back to correct plumbing issues and poor installation issues (caulking, cleanliness) and failed to protect the residence from dust/debris entering the living space.
  • KH
    Karen Hu
    Dec 15, 2025
    5.0
    We are very happy with the shower installation. Although the work took longer than originally scheduled, the installer went above and beyond to coordinate, problem-solve, and address items that were not anticipated originally. Everything was handled professionally and with great attention to detail. The final result looks stunning—the quality is excellent, and we truly love our new shower. Thank you for the outstanding work.

Frequently Asked Questions About Renuity Bath of Chicago

What services does Renuity Bath of Chicago specialize in?

Renuity Bath of Chicago specializes exclusively in bathroom remodeling services, focusing on elegant tubs, showers, and accessibility options backed by KOHLER's craftsmanship and durability.

Where is Renuity Bath of Chicago located?

Renuity Bath of Chicago is located at 476 Country Club Drive, Bensenville, IL 60106, USA.