Certified by Archway Cooling & Heating Inc • Feb 22, 2026
Reviews
4.9
318 reviews
5 stars
301
4 stars
6
3 stars4
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to answer questions.
Timeliness
Many reviews noted the prompt service and quick response times, especially during urgent situations.
Professionalism
Technicians were frequently described as professional, thorough, and efficient in their work, contributing to a positive customer experience.
Long-term Trust
Numerous long-time customers expressed their loyalty and trust in Archway, citing years of reliable service and satisfaction.
Quality of Work
Customers reported high satisfaction with the quality of installations and repairs, often mentioning the thoroughness and effectiveness of the service provided.
MD
marc diaz
Feb 6, 2026
5.0
Top notch service from Archway. Brandon came out on a Sunday morning during one of the coldest mornings to diagnose our furnace not working. He completed his diagnosis quickly and efficiently, testing multiple components during his time here and pinpointed the issue to a bad inducer motor. Marc in the office was quickly able to locate the part the next morning and had Brandon back out that same afternoon to install the part. All diagnosed and repaired within a 36 hour window with one of those days being a Sunday and charging a complely fair price to do so. Amazing service from Marc and Brandon.
DS
David Snyder
Jan 25, 2026
4.0
We are long-time customers and have enjoyed great and fast service for over 30 years.
GS
Greg Starcevich
Jan 8, 2026
5.0
Very happy with Archway service and personal.
DS
Dean Smith
Jan 6, 2026
5.0
It was great to meet Maddox and have him service our AC at our new home!
TY
Terry Young
Dec 23, 2025
5.0
Archway is THE company I trust for my cooling and heating needs. They are professionals from installation of my new system and follow-up system checks. They quickly respond to any queries. I give them my strongest recommendation.
Frequently Asked Questions About Archway Cooling & Heating Inc
What brands of HVAC systems do you install?
We are a Trane/Mitsubishi Comfort Specialist, but we also service and install other major brands like Carrier, Lennox, Rheem, Ruud, Mamana, and Goodman and more. We'll help you choose the best system based on your home's size, budget, and energy efficiency goals.
Do you offer financing options?
Absolutely. We offer exclusive 0% finance options to make your HVAC upgrades more affordable. Contact us to learn more or apply directly online.
My allergies are bad-can you help with indoor air quality?
Definitely. We offer air purifiers, whole-home humidifiers, dehumidifiers, and high-efficiency filters that can help reduce allergens, dust, and other irritants in your home's air.
Do you install smart thermostats?
Yes! We install and configure a variety of smart thermostats. We'll also help you connect them to your Wi-Fi, mobile app for full remote control, and monitor your system remotely. There are rebates available for ameren electric customers on qualifying models. Call for info
What's included in your maintenance plan?
There are two partner plans available to meet your needs. Our service technicians can make. Our basic maintenance plan includes:
Biannual system inspections
Priority scheduling on services guaranteed within 24 hours
Discounts on repairs and equipment replacements including accessories
Discounted after hours and emergency service call rate and never subject to overtime labor rates
Cal if youd like to become a member. l to inquire about our other plan tiers or fill out a form on our maintenance page.
How do I know if I need to replace my HVAC system or just repair it?
If your system is over 12-15 years old, needs frequent repairs, or your energy bills are rising, it might be time to consider a replacement. We'll inspect your system and give you honest advice on whether a repair or replacement makes more sense.
What HVAC brands does Archway Cooling & Heating Inc install and service?
Archway Cooling & Heating Inc specializes in Trane and Mitsubishi systems but also services and installs Carrier, Lennox, Rheem, Ruud, Mamana, Goodman, and other major brands.
Does Archway Cooling & Heating Inc offer financing options for HVAC upgrades?
Yes, they provide exclusive 0% financing options to make HVAC upgrades more affordable. Customers can contact the company or apply online.
Can Archway Cooling & Heating Inc help improve indoor air quality for allergy sufferers?
Absolutely. They offer air purifiers, whole-home humidifiers, dehumidifiers, and high-efficiency filters to reduce allergens and irritants in your home's air.
Do they install smart thermostats and assist with connectivity?
Yes, they install and configure various smart thermostats, help connect them to Wi-Fi and mobile apps for remote control, and offer rebates for Ameren electric customers on qualifying models.
What does the maintenance plan from Archway Cooling & Heating Inc include?
The basic maintenance plan includes biannual system inspections, priority scheduling with guaranteed 24-hour service, repair and equipment discounts, discounted after-hours and emergency service rates without overtime labor charges.
How can I tell if I need to replace my HVAC system or just repair it?
If your system is over 12 to 15 years old, requires frequent repairs, or your energy bills are rising, it may be time to consider replacement. Archway Cooling & Heating can inspect your system and advise accordingly.
What areas does Archway Cooling & Heating Inc serve?
They serve Belleville, IL and surrounding counties including St. Clair, Monroe, Madison, and Clinton Counties in Illinois.
Where is Archway Cooling & Heating Inc located and what are their regular business hours?
They are located at 620 E Grant St, Belleville, IL 62220. Regular hours are Monday to Friday 7:30 AM to 4:30 PM, and weekends 9:00 AM to 9:00 PM. Emergency after-hours service is also available by phone.
What nearby places can customers visit before or after an appointment at Archway Cooling & Heating?
Customers can explore nearby points of interest such as Emma Kunz County Museum for history and arts, East End Park for outdoor activities including skateboarding, and enjoy a meal at Imo's Pizza located close by.
How can the nearby Greater Grace Missionary Baptist Church or Calvary Assembly of God enhance a community visit when coming to Archway Cooling & Heating?
These nearby churches offer community services and religious events which customers might attend, making a visit to the area both service-oriented and community connected.
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Certified February 22, 2026Yext Knowledge Graph
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