Business Details
About
Plumber
Blue Whale Backflow, Plumbing, & Excavating provides a wide range of plumbing services to customers in the Batavia, IL area.
Location
Blue Whale Backflow, Plumbing, & Excavating
801 N Raddant Rd, Batavia, IL
60510, United States
Hours
Reviews
4.5
46 reviews
5 stars
39
4 stars
2
3 stars0
2 stars0
1 star
5
- SSSAM SalesActivityManagementApr 15, 20235.0You guys are great...thank you for your exceptional work!
- TFTommy FreemanDec 7, 20191.0I called & scheduled a dishwasher to be installed. On the installation date, (about 2 hours before my installation appointment)I received a call from one of their representatives, telling me that they don't install dishwashers. I guess it would have been too difficult for the associate that answered the phone and scheduled the appointment to actually understand what her company did and didn't do! Amazing that people like this retain jobs!!
- MSMark ShilakisMay 5, 20195.0Professional and honest. These are what I look for in the trades. I have had most of the employees here at one time or another. My toilet stack leak caused me to look around. The guy from home depot tried to sell me a toilet to fix sewage leaking from my stack. When I showed him it leaked when either toilet was flushed he told me I had to replace both. When I told him it also happened when I used either bath tub, I asked him if I had to replace both bathtubs. He broke down and realized he made a mistake lying just to make a sale. I then called Ken at Blue Whale Plumbing. I gave him the exact same diagnostics i gave the first guy. Ken looked at it, did the same tests and told me what i already knew: I had to fix my stack. I had them replace all my abs with pvc. He got me up to code. And while i had walls opened up, I decided to take advantage of that and get rid of my 1970's gold tub, toilet and sink. Ken guided me thru my choices. He didn't talk to me like I was a "mark" or an idiot. He gave me options, pro's and con's. These guys are the best. Even when I expanded the scope of the project or changed my mind, they worked with me. They got me the fixtures I wanted and confirmed that they got the right ones before installing. Final inspection is tomorrow and I have no fears about it at all. My wife says next is the master bath and she wants me to start now. I know who I'll call for the plumbing. No question about it: Blue Whale Plumbing. After the last bathroom, I need the peace of mind they give me. Thanks Ken, Tim, Mike, Bill, Joey and anybody else whose name I've forgotten. Mark
- DWDavid WanerSep 7, 20181.0Dont bother calling them as they wont even finish quotes for you. Had someone out to quote work, waited a week then called to find out where my quote was, it's been 3 weeks and still no quotes or calls. Ended up doing the work myself. Terrible company.
Frequently Asked Questions About Blue Whale Backflow, Plumbing, & Excavating
What types of plumbing services does Blue Whale Backflow, Plumbing, & Excavating provide in Batavia, IL?
They provide a wide range of plumbing services including bathroom and kitchen plumbing, commercial plumbing, drain cleaning, sewer and water line services, sump pumps, remodeling, water heaters, backflow testing, excavating, and hydro-jetting in Batavia, IL.
Are Blue Whale Backflow, Plumbing, & Excavating licensed for their services?
Yes, they are licensed in Plumbing by the Illinois Department of Public Health and licensed in Cross-Connection Control Inspection by the Illinois Environmental Protection Association.
What brands does Blue Whale Backflow, Plumbing, & Excavating use for their equipment and supplies?
They work with brands including Bradford White, Zoeller, Champion, and Watts.
What are the business hours of Blue Whale Backflow, Plumbing, & Excavating?
They are available 24 hours a day, every day of the week. Please call for an appointment.
What payment options does Blue Whale Backflow, Plumbing, & Excavating accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
In which languages can customers communicate with Blue Whale Backflow, Plumbing, & Excavating?
Customers can communicate in English and Spanish.
Where is Blue Whale Backflow, Plumbing, & Excavating located in Batavia, IL?
They are located at 801 N Raddant Rd, Batavia, IL 60510, United States.
How can I contact Blue Whale Backflow, Plumbing, & Excavating?
You can contact them by phone at +1 630-737-1250 or by email at info@bluewhaleplumbing.com. More information is available on their website: https://www.bluewhaleplumbing.com/.
What nearby plumbing-related businesses are close to Blue Whale Backflow, Plumbing, & Excavating?
Nearby plumbing-related businesses include A&P Grease Trappers, Inc and A&P Plumbing and Sewer, which can provide additional plumbing supplies or services if needed.
What local automotive services are available near Blue Whale Backflow, Plumbing, & Excavating?
Nearby automotive services include S and C Automotive, Geneva Body Shop - Geneva Repair Shop, CARSTAR Geneva Body Shop, and AMS Performance, which might be useful for customers who need vehicle repairs or customization during their visit.
Are there any nearby dining options when visiting Blue Whale Backflow, Plumbing, & Excavating in Batavia?
Yes, there are several nearby dining options including That’s My Dawg, a hot dog and American restaurant, and Fast Eddies Hot Dogs, a fast food hot dog restaurant for a quick meal before or after your appointment.