Customer Service
Feedback is mixed regarding customer service; while many customers praise the friendly and helpful staff, others report poor experiences and lack of assistance.
Product Selection
The store is noted for having a wide variety of products, particularly for building and DIY projects, although some customers feel prices are high.
Local Business Support
Many customers appreciate the local, small-town feel of the store and prefer it over big box retailers, valuing the personal service and community connection.
Operational Issues
Several reviews mention issues with order fulfillment and inventory management, leading to customer dissatisfaction.