For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
I've been calling to order parts for the second time this week. No one has answered. Tried calling Spokane.. no answer. In frustration, tried Kalispel, no answer. I am literally on hold as I write this review.
I have no idea what their business is, but it sure isn't selling to the public! 😝
First rule of sales, make it easy to take your customer's money. So, this is.. was.. your customer, telling you, I'll do business with your competitor.
LL
Liz
Dec 14, 2021
1.0
5 phone calls 7 transfers 2 "we will call you right backs" several different people...All to order a simple shower rebuilt kit listed on their website, I HAD THE PART NUMBER FOR!! 3.5 hours later I am still waiting on a call back and still no part. Most frustrating parts order EVER.
CT
Chip Thompson
Jul 10, 2020
5.0
Perfect, these guys really know their business!!!
SP
Steve Pegg
Jul 13, 2018
1.0
They don't have HVAC material despite there web site and the sign out front saying they are a HVAC supplier.
JP
Joe Porcello
Feb 3, 2014
5.0
Excellent company. Goes the "extra mile" to ensure customer satisfaction. My hose bib was leaking and your company (among others) was referred to me by the manufacturer (Legend). I called several referrals prior to calling your company and was told that they no longer carried the Legend brand and offered no further assistance. I called Ferguson and the lady who answered the phone also said that you no longer carried that brand but took it upon herself to contact Legend and have the parts sent directly to me at no charge. That is certainly going "above and beyond" to provide excellent customer service. Great job! I certainly will use your company in the future if the need arises and will tell others of your excellence. Thank you!
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures, specializing in wholesale supply for professional plumbing contractors on service calls or new construction.
What are the store hours for Ferguson Plumbing Supply in Coeur d'Alene, ID?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How can I contact Ferguson Plumbing Supply for after-hours emergencies?
For after-hours emergencies, will call, or commercial water heater full service delivery, call (800) 217-9480.
Does Ferguson Plumbing Supply offer same-day delivery and curbside pickup?
What payment methods does Ferguson Plumbing Supply accept online?
You can pay with Visa, Mastercard, and American Express on ferguson.com.
How can I reset my password to log in to my Ferguson online account?
Click the Forgot Password link on the login page and enter your registered email; you will receive instructions to reset your password.
Where is Ferguson Plumbing Supply located in Coeur d'Alene?
Ferguson Plumbing Supply is located at 600 W Dalton, Coeur D'Alene, ID 83815.
Are there other suppliers or related businesses near Ferguson Plumbing Supply?
Yes, nearby businesses include Platt Electric Supply (electrical and industrial supply), Eagle Rock Granite Works (countertops and building supplies), and Keller Supply (hardware store), which complement plumbing and home improvement needs.
What nearby places can I visit for coffee or a quick break when visiting Ferguson Plumbing Supply?
Anchored Coffee Company, a nearby coffee shop and cafe, is a great place to grab a coffee or smoothie during your visit.
Are there recreational or family-friendly venues near Ferguson Plumbing Supply?
Yes, Skate Plaza Roller Rink offers roller skating and gym facilities nearby, perfect for recreational activities after your visit.