Business Details
About
PlumberDrainage ServiceSeptic System Service
Prime Plumbing Provides Water Heater Services, Emergency Plumbing Service, Septic Tank Installation, Drain Cleaning and Appliance Installations to the Caldwell, Idaho area.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
773 reviews
5 stars
751
4 stars8
3 stars2
2 stars3
1 star9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, efficiency, and friendliness of the technicians, highlighting their knowledge and ability to explain issues clearly.
Timeliness
Many reviews noted the prompt response times and punctuality of the service technicians, with several customers expressing satisfaction with quick service.
Pricing Concerns
While many customers found the pricing reasonable, some expressed concerns about unclear billing practices and perceived high costs for certain services.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, frequently recommending Prime Plumbing for various plumbing needs.
- RSRobin Spackman5 days ago5.0Hunter did awesome! He was at my house within the hour and fixed our plumbing issue perfectly. He was honest and knowledgeable. Thank you Hunter!
- KBKira Bishop-LoyaJan 5, 20265.0Timely response to request for service. Gave me options for service times. Text message and call before arriving. Efficient, friendly, and honest service. A pleasure to work with!
- RBRandy BrewerJan 2, 20265.0Gabriel did an excellent job repairing the leak in our shower and flushing out our hot water heater. He was very professional and pleasant to work with. Highly recommended!
- BBBob BanksDec 17, 20255.0Prime Plumbing’s yard is located very close to my home, so I elected to use them to replace both our toilets with taller ones. The plumber who did the work (sorry, I can’t remember his name) did an excellent job. He was courteous, neat, did really good work and cleaned up thoroughly . . . a real professional. The price seemed a little high to me but I’ve been known to somewhat live in the past. If needs be, I wouldn’t hesitate to use Prime again.
- AJalan JonesDec 17, 20255.0The crew at prime plumbing did a great job doing a complete bathroom remodel. All new sewer and waterlines and set new fixtures. They were very easy to work with and very professional and they were prompt on timing. They showed up when they said they would and communicated with me very well. I would highly recommend prime plumbing for all your plumbing needs. Alan
Frequently Asked Questions About Prime Plumbing
What services does Prime Plumbing offer?
Prime Plumbing provides comprehensive plumbing services including leak detection, drain cleaning, water heater services, sewer repair, hydro jetting, repiping, water filtration and softening, fixture installation, and emergency plumbing. Our services cover both repair and installation of various plumbing systems, including tankless water heaters.
Are you available for emergency plumbing?
Prime Plumbing offers round-the-clock emergency plumbing services. Our team is available 24 hours a day, 7 days a week, including holidays, to address urgent plumbing issues in Nampa and surrounding areas.
Do you handle both residential and commercial plumbing?
Yes, Prime Plumbing caters to both residential and commercial plumbing needs. We provide our services to homes and businesses throughout Caldwell and the neighboring communities.
Do you charge a dispatch fee?
A dispatch fee is applied to all new service calls. This fee covers operational costs such as fuel, insurance, and vehicle maintenance. The exact amount is communicated to customers when they schedule their service.
When is payment due?
For residential services, payment is required upon completion of the work. Certain projects may necessitate a 50% deposit before work commences.
How can I prevent frequent drain clogs?
To minimize drain clogs, refrain from disposing of grease in sinks, utilize drain screens, and schedule periodic professional cleaning services like hydro jetting to maintain clear pipes.
When should I replace my water heater?
Water heaters typically have a lifespan of 8-12 years. Consider replacement if you notice signs such as rusty water, leaks, or insufficient hot water production.
Is it safe to use chemical drain cleaners?
Chemical drain cleaners are not recommended as they can damage your plumbing system and are harmful to the environment. Professional cleaning methods or mechanical solutions are safer and more effective alternatives.
Why does hiring a licensed and insured plumber matter?
Engaging a licensed and insured plumber ensures that your plumbing work is completed safely and correctly, minimizing the risk of property damage and potentially hazardous plumbing malfunctions.
Do you offer free estimates?
Prime Plumbing provides complimentary estimates for numerous services, particularly for substantial repairs and installation projects.