Wickstrom Plumbing Heating & Cooling

Reviews

• SW

  Sherry Wilkinson

  5 days ago
  5.0
  We’ve had nothing but problems with the toilet in the master bath. We’ve had another plumbing company come out but couldn’t alleviate the problem of clogging up every now and then. Then the toilet started leaking. Wickstrom had recently replace my HVAC system so I called them. Todd was able to come out that afternoon, showed me the leak problem with the toilet and I told him about the clogging issue. He gave me a couple of options on fixing the leak but said the clogging problem was due to the type of toilet installed when the house was built. Rather than just fix the leak we opted for new toilets in both bathrooms. One is 19” high and the other one is 16” high. My husband said our current toilet was too low for his comfort. The two toilets were installed quickly and Todd even cleaned behind that hard to get space on the floor behind the toilet. My husband now has a toilet that’s comfortable for him to sit on while he does his business. I highly recommend Todd for any plumbing needs. He even got my bathroom sink to drain properly.
• SH

  Stephanie Hansen

  5 days ago
  5.0
  Austin and Morgan came out today to look at my HVAC system and were GREAT! They gave me alot of options and helped us determine the problem and what needs done going forward. Very knowledgeable and friendly too! Highly recommend them... Stephanie
• GI

  Growing Imagination

  Nov 10, 2025
  5.0
  My back yard faucet needed to be replaced so I called Cloverdale Plumbing and I know that 5 stars is not enough for how outstanding Josiah P & Dustin D did for us. They super nice and had great attitudes & they new what they were doing. I feel they deserve 1,200 ⭐'s service. I will recommend Cloverdale Plumbing to everyone I know. Living in Idaho right around this time of year it starts to freeze and the temperature drops. They saved us in the long run. Thanks Josiah P & Dustin D keep up the good work. David 🙂🙂
• LJ

  Lisa J

  Nov 6, 2025
  1.0
  I rarely leave reviews, but after spending $23,000 with Wickstrom Plumbing for a pipe replacement project, I feel compelled to share my experience so others can make an informed decision. Although the project began positively, it unfortunately did not end that way. The original timeline was projected at two weeks, but the work ultimately stretched to nine weeks, with very limited communication from the company throughout the delays. I consistently had to follow up for updates, and calls often went unanswered. Eventually, I was only able to reach the company through text messages, and even those responses were sporadic. Despite having a written contract, when I asked for items listed in that agreement to be completed, communication effectively stopped. I requested to speak with management multiple times and was unable to get past the front desk. To be fair, there were a few employees who were wonderful to work with. Jake, who completed the bid, was extremely helpful, responsive, and professional. Jessica and Rochelle were also kind and supportive when I reached them. Unfortunately, the communication changed dramatically after that point. Once I was routed to a different representative, Helen, I felt dismissed, rushed, and blocked from accessing anyone who could help resolve concerns. I also paid approximately $350 for an additional plan that included a substantial project discount and one-year system inspections (HVAC, water heater, etc.). Two inspections were scheduled—requiring me to take time off work—and both were canceled the same day without meaningful follow-up. When I communicated my frustration, I received no response. I understand that delays and complications can happen, but respectful communication and honoring a contract are the minimum I expect, especially after such a significant investment. Based on my experience, I am deeply disappointed and would encourage others to consider this perspective alongside the many positive reviews.
• GD

  Grant Driskill

  Nov 6, 2025
  5.0
  Kaden and Levi did a fanatic job, some of the cleanest work I’ve seen in my life. Extremely friendly and knowledgeable. Sat down with me at the end of the call and went over all the work that they did. I would give them ten stars if it would let me. Levi did a great job on the furnace it works great and Kaden really made sure my need were meet with the outdoor unit! Great work gentleman!

Frequently Asked Questions About Wickstrom Plumbing Heating & Cooling