Business Details
About
Water Damage RestorationFire Disaster RecoveryBuilding Restoration Service
For all your water, fire, and mold restoration needs, look no further than Master Restoration - the premier damage restoration company serving Boise, Meridian, Nampa, Caldwell, Star, Garden City, Kun, and the surrounding areas of Ada and Canyon counties. With IICRC-trained professionals, Master Restoration provides comprehensive solutions for both residential and commercial properties, working in collaboration with insurance companies for a streamlined recovery. Available round the clock, we offer prompt and expert assistance, allowing you to get back to normalcy as quickly as possible. Don't wait any longer; put your trust in Master Restoration. Call us today! We are available 24/7/365.
Location
Hours
Reviews
4.8
257 reviews
5 stars
238
4 stars3
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and knowledge of the staff, particularly highlighting individuals like Jason, George, and Dustin for their thoroughness and communication.
Response Time
Customers frequently noted the quick response times of Master Restoration, often mentioning same-day service for urgent issues.
Communication
While many reviews commended the clear communication throughout the process, several customers expressed frustration over poor communication and lack of follow-through on projects.
Quality of Work
Feedback was mixed regarding the quality of restoration work, with some customers satisfied with the results while others reported shoddy workmanship and unresolved issues.
Customer Service
Overall, customer service received high marks, with many reviewers appreciating the friendly and respectful demeanor of the staff, although some had negative experiences regarding billing and service transparency.
- TWThomas WeigandNov 11, 20255.0Master Restoration was a very professional and friendly company; they were very thorough in all stages in the repair work to the done work.
- MBMarty BoothNov 11, 20255.0Master Restoration came to my house to clean my AC/Heater Ducts. It took about 3 hours. The crew worked fast and kept me aware of each and every step they were working.
- MSMike SpickelmierAug 29, 20255.0Had HVAC cleaned. George was professional, thorough and personable..really knew his trade..did a great job. Company was easy to talk to and prompt. Staff was great.
- SSSammy SanteroAug 29, 20255.0J.T Kidd came out for a water damage call in my house and he was more than kind and very knowledgeable and went over and beyond for me. If you need a restoration company I’d highly recommend this guy.
- CFChristine FullerAug 21, 20251.0I am writing this review to share my extremely disappointing experience with this company. My flood disaster was projected to be resolved in two months. However, four months later, the work is still not finished. This project has been plagued by a severe lack of communication and follow-through and poor quality work. The overall professionalism has been far below my expectations, leading to a frustrating and unacceptable delay. I would strongly advise anyone looking for this type of service to consider other options.
Frequently Asked Questions About Master Restoration
What types of restoration services does Master Restoration offer?
Master Restoration provides water damage restoration, fire disaster recovery, and building restoration services for residential and commercial properties.
Which areas does Master Restoration serve?
Master Restoration serves Boise, Meridian, Nampa, Caldwell, Star, Garden City, Kuna, and the surrounding areas in Ada and Canyon counties in Idaho.
What are the business hours of Master Restoration?
Master Restoration operates 24 hours a day, 7 days a week, all year round, providing round-the-clock emergency restoration services.
How can I contact Master Restoration for restoration services?
You can reach Master Restoration by phone at +1 208-286-1991 or email them at masterrestorationidaho@gmail.com.
What payment methods are accepted by Master Restoration?
Master Restoration accepts cash, check, invoice, Visa, and Zelle as payment options.
Does Master Restoration work with insurance companies?
Yes, Master Restoration collaborates with insurance companies to streamline the restoration and recovery process for customers.
Where is Master Restoration located?
Master Restoration is located at 6480 W. Contractor St., Boise, ID 83709, United States.
Are there nearby businesses related to restoration or contracting near Master Restoration?
Yes, nearby businesses include First Team Restoration (damage restoration and plumbing), Cascade Drilling (contractor and laboratory testing), and FTR (contractor and excavation service). These businesses may complement restoration services or offer related assistance.
Can I visit other service providers or stores nearby Master Restoration during my visit?
Yes, nearby options include Bare Metal Standard for HVAC services and home improvement, McCall Industrial Supply Company for plumbing and industrial equipment, and Spray Foam Genie Boise for building supplies. These can be convenient for customers managing repair or restoration projects.
Are there recreational or community services close to Master Restoration?
Yes, customers can visit Grow With Ro gym, the Square Dance Center, or explore community organizations like the Intermountain Square & Round Dance Association, providing opportunities for exercise and social activities near Master Restoration.