Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to resolve issues promptly and effectively.
Responsiveness
The business is noted for its quick response times, often accommodating emergency requests and providing same-day service.
Pricing
Many reviews mention fair and reasonable pricing, with several customers noting significant savings compared to competitors.
Customer Care
Overall, customers appreciated the friendly and helpful nature of the staff, with many expressing satisfaction with the communication and support throughout the service process.
Mixed Experiences
While most feedback is positive, there are a few isolated incidents of poor customer service and dissatisfaction with specific interactions.
MH
Melissa Harris
6 days ago
5.0
Great communication from start to finish. Professional, conscientious, and thorough. Came to install 2 toilets that we had ordered from Lowe's. One arrived broken. They waited for us to go pick up another and finished the job quickly. Highly recommend.
BB
blindner13
Jan 2, 2026
5.0
Always helpful and always friendly!
PB
Penny Bassman
Dec 23, 2025
5.0
The service response to my plumbing issue was outstanding. They got someone to my home same day even though this was not an emergency. My leaking kitchen sink faucet was under warranty and the person who came here showed me how to deal with the leak for the time being and then he helped me start the process of getting the manufacturer to send me a replacement faucet which would have cost me $450 if I had to buy it myself!
KB
kristin ballard
Nov 25, 2025
5.0
AM PM is the absolute best. Brian is very reliable and efficient. He’s helped me with 3 different plumbing projects/issues and has always done superb work. I recommend him and the company to anyone that needs excellent and reliable service.
We do provide free estimates. Our plumbers will conduct an inspection and then offer you a complimentary estimate for the necessary work.
Are you licensed and insured?
Yes, our company is fully licensed and insured. We strongly recommend that you only allow licensed and insured plumbers to work in your home.
Do you offer same-day services?
In most cases, we can provide same-day service. If you require immediate assistance, please contact us as soon as possible to schedule a visit.
What should I do when my toilet runs until I jiggle the handle?
This issue often occurs when the toilet handle gets stuck, preventing the flapper from closing properly. It's a common problem, with experts estimating that 20% to 35% of residential toilets experience water loss. Our plumbers can assist by lubricating, adjusting, or replacing the handle as needed.
How can I fix my garbage disposal?
To address a non-functioning garbage disposal, first ensure it's turned off and unplugged. Then, inspect the cavity for any obstructions. Check if the circuit breaker has tripped, reconnect the unit, and attempt to run it again. If you encounter difficulties, please don't hesitate to contact our plumbers for professional assistance.
Can I prevent my pipes from freezing?
To avoid the need for plumbing repairs due to frozen pipes, take preventative measures. Properly insulate your pipes and consider allowing a slow trickle of water to run on particularly cold nights.
Should my plumber be licensed?
It's crucial to work with a licensed plumber. This ensures that the professional has received proper training and possesses the necessary experience for the job. Additionally, we recommend verifying that your chosen plumber carries appropriate insurance coverage.
What services does AM PM Plumbing offer?
AM PM Plumbing offers plumbing repairs, installations, water heater services, gas line repairs, sewer and water line services, sink and faucet repairs, toilet and shower maintenance, and bathroom remodeling.
Where is AM PM Plumbing located?
AM PM Plumbing is located at 701 Railroad Ave., West Des Moines, IA 50265-0142, USA.
What are the business hours of AM PM Plumbing?
AM PM Plumbing is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays, with emergency services available 24/7.
Does AM PM Plumbing provide emergency services?
Yes, AM PM Plumbing provides 24/7 emergency plumbing services in West Des Moines, IA.
What payment methods are accepted at AM PM Plumbing?
AM PM Plumbing accepts American Express, Visa, MasterCard, cash, and check as payment options.
How can I contact AM PM Plumbing?
You can contact AM PM Plumbing by phone at +1 515-297-6584 or +1 515-327-0073, or via email at sameratesalldayallnight@yahoo.com.
Can I get a free estimate from AM PM Plumbing?
Yes, AM PM Plumbing offers free estimates. You can call or visit their website at http://ampmplumbingdsm.com for more information.
What nearby places can I visit after my appointment at AM PM Plumbing?
After your visit to AM PM Plumbing, you can explore nearby places like Baptist Mission Antique Store, The Old Muffin Factory wholesaler, or relax at the Polk County Westside Senior Center community center.
Are there nearby businesses related to plumbing or water services near AM PM Plumbing?
Yes, nearby businesses include Kinetico Of Des Moines, specializing in plumbing and manufacturing supply, and Culligan Des Moines, which offers water treatment equipment and bottled water services.
What local amenities are available near AM PM Plumbing for convenience?
Near AM PM Plumbing, you can find Casey's General Store, which serves as a gas station and convenience store, LibertyX Bitcoin ATM, and Blue Rhino Propane Exchange for propane needs.