Platinum Electric Service

4.9
214 reviews

About

Electrician
Platinum Electric Service provides reliable electric services Des Moines homeowners and businesses trust. Serving Des Moines, West Des Moines, and Urbandale, IA, we offer professional electrical repairs, installations, and upgrades performed by licensed technicians. From electrical panel installation and surge protection to outlet repairs and smoke alarm maintenance, we ensure safe, code-compliant results. Whether you're upgrading your home or resolving an urgent electrical issue, our focus is on quality, responsiveness, and long-term performance—no unnecessary upsells, just expert service. For dependable electrical services residents rely on, contact Platinum Electric Service today!

Location

Platinum Electric Service
4873 84th St Urbandale, Urbandale, IA
50322, United States

Hours

Reviews

4.9
214 reviews
5 stars
207
4 stars
4
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the technicians, particularly Vince and Charles.

Communication

Many reviews highlighted the clear communication and thorough explanations provided by the team throughout the service process.

Timeliness

The business received positive feedback for their prompt service and ability to schedule appointments quickly.

Quality of Work

Customers expressed satisfaction with the quality of work performed, noting thoroughness and attention to detail.

Customer Service

Reviewers appreciated the friendly and helpful customer service, both from the technicians and the scheduling staff.
  • AJ
    Alex James
    2 days ago
    1.0
    Terrible service from Platinum Electric Service. Communication was poor, prices were high, and the work quality was below average. Nothing was completed on time, and the results were messy. Wouldn’t recommend them
  • JR
    Jack Robin
    2 days ago
    1.0
    Platinum Electric Service was extremely disappointing. The electrician arrived late, seemed unprepared, and left without fixing the issue properly. I had to call another company. Very unprofessional experience overall
  • JN
    Jessica Neal
    Dec 3, 2025
    5.0
    Vince was great to work with! Explained everything really well and finished the job quickly. Would definitely use Platinum Electric for any additional projects!
  • AC
    Arron Cramer
    Dec 1, 2025
    5.0
    I hired them to hang a heater in my garage. They were referred to me by a friend. They did an amazing job from scheduling to being right on time. I felt like they really listened to what I was trying to accomplish and worked with me to fit within my current budget for this planned project. Platinum even took it a step further in allowing me to be all set-up for the future when I am ready to upgrade my unit to truly hit my dream scenario of heating my garage. I really appreciated them doing this for me.
  • ER
    Ezequiel R
    Nov 28, 2025
    5.0
    These guys got me in late on Friday afternoon after the holiday. Electrician listened to my initial experience, assessed the issue, and then made the appropriate repairs. Very professional, communicative, and efficient. I’ll will definitely keep them in mind for future electrical work. Highly recommend them.

Frequently Asked Questions About Platinum Electric Service

What services does Platinum Electric Service offer?

Platinum Electric Service offers professional electrical repairs, installations, and upgrades including electrical panel installation, surge protection, outlet repairs, and smoke alarm maintenance.

What is the service area for Platinum Electric Service?

They serve residents and businesses in Des Moines, West Des Moines, and Urbandale, IA.