Business Details
About
Heating Contractor
Location
Schaal Plumbing, Heating and Cooling
5670 NW Beaver Dr, Johnston, IA
50131, United States
Hours
Reviews
4.9
7,921 reviews
5 stars
7,548
4 stars
173
3 stars39
2 stars36
1 star
125
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Communication
Customers appreciate the clear explanations and thorough communication from technicians regarding services and repairs.
Efficiency
Many reviews highlight the quick response times and efficient service provided by the team.
Customer Satisfaction
Overall, customers express high satisfaction with the quality of work and the helpfulness of the staff.
Pricing Concerns
Some customers noted that prices can be perceived as high, but many felt the service quality justified the cost.
- MWMarcus Wadsworth3 days ago5.0Schaal was great to work with. Very professional. Connor was transparent and thorough with his explanations and the work was done quickly. Will definitely be going through Schaal in the future for any needs.
- JBJodi Bogue5 days ago5.0Tovar was awesome. We had a basement floor drain that was plugged. Very polite and explained our options. He cleaned up the area after he finished and took time to review the final billing. I would definitely recommend Tovar for any of your plumbing/drainage concerns.
- ELElle Letendre5 days ago5.0Michael was great! When he came to clean and inspect our furnace he did make a small blunder but when he came to install our UV lights he was able to fix it no problem took his time and kept us in the loop every step of the way. Had a wonderful attitude, very nice, and very knowledgeable! 10/10
- HHHanna HallNov 14, 20255.0Schaal and Larry R. were great to work with! He did a very nice job helping us get our radon fan set up. Even though his other appointments went long during the day he was willing to stay late to make sure we still had our project taken care of. Will definitely be using Schaal again and I hope Larry is the one to come out and help us!
- RJRoy JohnsonNov 14, 20255.0My most recent “plumbing” installation experience with SCHAAL’s heating cooling plumbing services involved 3 separate visits to my home, 3 scheduling phone agents, and 3 technician employees over approximately 1 month to satisfactorily repair a shower leak problem I had. All of the above “sounds” like a lot and, to some extent, IT WAS. Nonetheless, so far, after about 2 weeks of shower use beyond the FINAL “fix” completed by assigned service technicians I can state I’m pleased and satisfied with the installation and operational solution for my shower leak problem by Schaal’s in-house as well as contractual service workers. My rating in middle for this experience would have been about a = 3 and 1/2. However, given the professionalism and diagnostic skills of SCHAAL employee JONATHAN VAN my satisfaction rating of the overall quality of services received for this project IS 5.