Business Details
About
HVAC ContractorPlumberBackflow PreventionEmergency PlumbersAir Conditioning ContractorHeating Contractor
Quality Plumbing, Heating & Air Conditioning provides plumbing, water heater, and residential HVAC services to Indianola, IA and the surrounding areas.
Details
- Credit cardAvailable
- Cash onlyAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Quality Plumbing, Heating & Air Conditioning
811 South Jefferson Way, Indianola, IA
50125, United States
Hours
Reviews
4.9
609 reviews
5 stars
581
4 stars
17
3 stars4
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly, professional, and knowledgeable service provided by the technicians.
Promptness
Many reviews highlighted the quick response times and punctuality of the service team.
Communication
Customers appreciated the clear communication regarding services, costs, and explanations of work performed.
Reliability
The business is frequently described as reliable, with many customers expressing trust in their ability to handle plumbing and HVAC issues effectively.
Cleanliness
Several reviews noted that the technicians left the work area clean after completing their tasks.
- SHSteve Harder6 days ago5.0Quality always does a great job and has excellent customer service.
- CNChristy NewburyDec 22, 20255.0Friendly and knowledgeable service.
- JBJim BeckerDec 19, 20255.0Excellent service and diagnostics. They come out twice to ensure we had the fix we needed. We were charged accordingly and had approval before hand. Great communication. Great company.
- JDJohanna DunlevyDec 18, 20255.0Really good customer service! Easy to schedule and quick availability.
- PWPaul WhippleDec 10, 20255.0We have always been able to rely on Quality Plumbing, Heating and Cooling. Very knowledgeable technicians who are dedicated to their customers. They even gave us a warranty on a thermostat that wasn’t covered by the manufacturer. That sort of thing goes a long way.
Frequently Asked Questions About Quality Plumbing, Heating & Air Conditioning
How much do you charge?
Our pricing is determined by the time spent on the job and the materials used. We don't use a flat rate system for our services.
Do you offer emergency service?
Yes, we provide emergency services 24 hours a day, 7 days a week for your convenience and peace of mind.
Do you offer free estimates?
We do offer free estimates to our customers as part of our commitment to transparency and customer satisfaction.
How long will it take to get an appointment?
We prioritize quick response times. In most cases, we can arrange appointments for either the same day or the next day, depending on our current schedule.
Do you have a diagnostic fee?
We don't charge a separate diagnostic fee. Our billing is based on an hourly rate that includes the time spent traveling from our shop to your location and back.
How do you charge for repairs or installations?
Our charges are calculated based on the actual time spent at your location and the specific parts required for the repair or installation job.
What pricing model does Quality Plumbing, Heating & Air Conditioning use?
They charge based on time and materials, without using flat rate pricing.
Do you offer emergency plumbing and HVAC services?
Yes, they provide 24/7 emergency services to address urgent needs at any time.
Is there a diagnostic fee for repairs?
No, they do not charge a separate diagnostic fee; billing is hourly including travel time.
How quickly can I get an appointment for a service?
Appointments are typically available the same or next day to accommodate customers promptly.
Do you provide free estimates for services?
Yes, estimates are provided at no cost to the customer.
What are your standard business hours?
Monday through Friday, 8:00 AM to 4:00 PM. Closed on weekends.
What types of services do you specialize in?
They specialize in residential plumbing, heating, air conditioning, geothermal systems, and energy efficient solutions.
Which payment options are accepted?
Payments can be made using American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are your services available in nearby cities like Norwalk and Carlisle?
Yes, Quality Plumbing, Heating & Air Conditioning serves numerous cities including Norwalk, Carlisle, and many others in the Indianola area.
How can nearby places like Casey's General Store and Buxton Park enhance my visit?
After your service visit, you can conveniently stop by Casey's General Store for refreshments or enjoy some relaxation time at Buxton Park nearby.
Where can customers find medical facilities close to the business?
UnityPoint Health - Eyerly Ball Indianola is a nearby medical center and public health clinic for your healthcare needs.
Are there other home improvement or construction services near Quality Plumbing, Heating & Air Conditioning?
Yes, Wausau Homes Indianola, a contractor and home improvement store, is located nearby for additional home service needs.