Technicians are consistently described as friendly, professional, and helpful, providing clear explanations and maintaining good communication throughout the service.
Efficiency
Customers frequently mention quick response times and efficient service, with many jobs completed promptly and thoroughly.
Quality of Work
The quality of repairs and installations is highly praised, with many reviews highlighting thoroughness and attention to detail.
Pricing
Most customers find the pricing to be reasonable and fair, with no pressure tactics or hidden fees reported.
Reliability
The business is noted for its reliability, with many customers expressing satisfaction with timely arrivals and consistent service.
JJ
Joy
Nov 17, 2025
5.0
Friendly, efficient and professional service. Very good job.
SH
Sunny Helmers
Nov 16, 2025
5.0
Fast, friendly, sane day service. Alex was kind, clean, professional.
ES
Emily Schell
Nov 7, 2025
5.0
Hunter D, did an amazing job figuring out what was wrong with the furnace. He explained things in a professional manor that was also easy to understand. Thank you again for your amazing work and getting to us before the cold weather starts.
MP
Michael Patterson
Oct 28, 2025
5.0
The repair specialist was informed, efficient, helpful and patiently answered questions that I asked... He worked on the kitchen faucet, furnace, and shower... Thank you
SS
Sue Avitt (Samme)
Oct 28, 2025
5.0
Quality Plumbing came very quickly. Jacob figured out the problem and fixed it. No sales pitches or huge bill.
Frequently Asked Questions About Quality Plumbing, Heating & Air Conditioning
How much do you charge?
Our pricing structure is based on time and materials. We do not utilize flat rate pricing for our services.
Do you offer emergency service?
We provide round-the-clock emergency services, available 24 hours a day, 7 days a week.
Do you offer free estimates?
Yes, we provide estimates at no cost to our customers.
How long will it take to get an appointment?
We strive to accommodate our clients promptly. In most situations, we can schedule appointments for the same day or the following day.
Do you have a diagnostic fee?
We do not charge a separate diagnostic fee. Our billing is based on an hourly rate, which includes travel time from our shop to your location and back.
How do you charge for repairs or installations?
Our charges are based on the actual time spent on-site and the specific parts used for the repair or installation.
What pricing model does Quality Plumbing, Heating & Air Conditioning use?
They charge based on time and materials, without using flat rate pricing.
Do you offer emergency plumbing and HVAC services?
Yes, they provide 24/7 emergency services to address urgent needs at any time.
Is there a diagnostic fee for repairs?
No, they do not charge a separate diagnostic fee; billing is hourly including travel time.
How quickly can I get an appointment for a service?
Appointments are typically available the same or next day to accommodate customers promptly.
Do you provide free estimates for services?
Yes, estimates are provided at no cost to the customer.
What are your standard business hours?
Monday through Friday, 8:00 AM to 4:00 PM. Closed on weekends.
What types of services do you specialize in?
They specialize in residential plumbing, heating, air conditioning, geothermal systems, and energy efficient solutions.
Which payment options are accepted?
Payments can be made using American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are your services available in nearby cities like Norwalk and Carlisle?
Yes, Quality Plumbing, Heating & Air Conditioning serves numerous cities including Norwalk, Carlisle, and many others in the Indianola area.
How can nearby places like Casey's General Store and Buxton Park enhance my visit?
After your service visit, you can conveniently stop by Casey's General Store for refreshments or enjoy some relaxation time at Buxton Park nearby.
Where can customers find medical facilities close to the business?
UnityPoint Health - Eyerly Ball Indianola is a nearby medical center and public health clinic for your healthcare needs.
Are there other home improvement or construction services near Quality Plumbing, Heating & Air Conditioning?
Yes, Wausau Homes Indianola, a contractor and home improvement store, is located nearby for additional home service needs.