Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationWindow Installation ServiceKitchen RemodelerDoor InstallationScreen Doors & WindowsGlass & WindowsKitchen Planning & Installation
To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Details
- Onsite servicesAvailable
Location
Mad City Windows & Baths of Des Moines
2900 SE Enterprise Drive, Grimes, IA
50111, United States
Hours
Reviews
4.8
991 reviews
5 stars
917
4 stars
22
3 stars2
2 stars2
1 star
48
What are people saying?
AI-generated from recent customer reviews
Installer Performance
Customers consistently praised the professionalism, efficiency, and friendliness of the installers, highlighting their attention to detail and thorough cleanup after installations.
Product Quality
Many reviews noted high satisfaction with the quality of the products installed, particularly the new showers and windows, which were described as beautiful and functional.
Customer Service
While most interactions were positive, some customers reported issues with communication and follow-up, particularly regarding scheduling and resolving installation problems.
Overall Satisfaction
The majority of customers expressed high levels of satisfaction with their overall experience, recommending Mad City for home renovations and installations.
Sales Experience
Some customers felt pressured during the sales process, indicating a need for improvement in the initial customer interactions.
- KSKathie Strait1 day ago5.0My husband and I were very impressed with all aspects of our new kitchen cabinet door replacements. We both agree that we shoud have done this years ago. This will be a great selling point for our house. The installer was courteous and helpful with any questions we had. This installer does awesome work!
- MHMegan Hobscheidt3 days ago5.0We just had our windows replaced by Cole G. He was very professional and knowledgeable. He knocked it out rather quickly even though he was a one man crew. I love the new windows which means my husband does as well. Thanks for your hard work!
- KKKayNov 14, 20255.0They were on time. They were courteous.They surveyed the area and completed the work in three fourths of the time that they predicted. They cleaned up afterwards and I was concerned that there could be a lot of clean up afterwards but they did a beautiful job with attention to detail.
- SVSherri VogelNov 6, 20255.0I am so pleased with my new cabinet makeover! From beginning to end, all the employees were very professional, informative & friendly. Special Thanks to Ross & Joseph who were amazing! They were very efficient & friendly! I was really impressed with how smoothly they worked & always had things cleaned up after! Very professional! Also Thanks to Ben for showing up each day just to ck.& make sure all was going well! Excellent communication!
- SHSherri HouseholderOct 28, 20255.0We had a great experience with Mad City. The salesman was late, with no call, but when he arrived he did a good job of making sure we were going to get the shower we wanted. The guy who came to measure was on time and efficient. He also reverified the features we were expecting in our new shower. Paul showed up as scheduled to do the installation. He hustled from the time he walked in the door til the time he left. He was respectful of our property and took the entire mess with him. And he installed a pretty cool shower! Everyone we dealt with at Mad City was courteous, knowledgeable and enthusiastic about their product. We're very happy with our new shower. I'd recommend Mad City to anyone looking to update their bathroom.
Frequently Asked Questions About Mad City Windows & Baths of Des Moines
What services does Mad City Windows & Baths of Des Moines offer?
Mad City Windows & Baths of Des Moines offers remodeling services including bathroom remodeling, kitchen remodeling, window and door installation, bathtub refinishing, and screen doors and windows installation.
What are the operating hours of Mad City Windows & Baths of Des Moines?
They are open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 9:00 PM.
Where is Mad City Windows & Baths of Des Moines located?
The business is located at 2900 SE Enterprise Drive, Grimes, IA 50111, USA.
Is Mad City Windows & Baths of Des Moines a family-owned company?
Yes, the company started as a family-owned business in 1998, originally serving Wisconsin and Illinois before expanding.
Does Mad City Windows & Baths of Des Moines provide onsite services?
Yes, they offer onsite services as part of their remodeling and installation work.
How can I contact Mad City Windows & Baths of Des Moines?
You can reach them at their phone number +1 515-608-7971 or visit their website at https://madcitywindows.com/des-moines/.
What social media platforms does Mad City Windows & Baths of Des Moines use?
They are active on Facebook, LinkedIn, Pinterest, YouTube, Instagram, and Twitter.
What nearby businesses might be useful if visiting Mad City Windows & Baths of Des Moines?
Nearby businesses include United Warehousing and Storage for freight services, Yardworks Lawncare and Landscaping for outdoor projects, and Pantryful if you want to grab some food or shop for furniture.
Are there any nearby contractors or services to complement remodeling projects?
Yes, Koester Construction Company and Iowa Countertops are nearby and can assist with construction and countertop installation respectively, complementing your home remodeling.
Which nearby services could help with home cleaning and maintenance after remodeling?
Stanley Steemer nearby offers carpet cleaning and home cleaning services, great for maintaining your remodeled home.