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FIRST ONSITE Property Restoration

3.1
(15 reviews)
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Business Details

2130 Delaware Avenue, Des Moines, IA
50317, United States
(515) 612-8012
https://firstonsite.com/locations/view/us/ia/des-moines/2130-delaware-avenue
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About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
First Onsite is a leading commercial disaster restoration and reconstruction company serving all 50 U.S. states and Canada. We specialize in water damage restoration, fire and smoke damage, mold remediation, and full property reconstruction for healthcare, education, retail, and more. Available 24/7, 365 days a year, our teams respond fast to minimize downtime and business interruption. With 110+ locations across North America, we combine local response with national resources at any scale. Contact us today at 800.622.6433 to build your pre-loss plan or get emergency help now.

Details

  • Requires appointmentNot available
  • Online appointmentsNot available
  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

FIRST ONSITE Property Restoration
2130 Delaware Avenue, Des Moines, IA
50317, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.1
15 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • BP
    Brooke Picchiotti
    Apr 8, 2026
    5.0
    I had a fantastic experience with FIRST ONSITE Property Restoration. Their team was professional, responsive, and extremely knowledgeable from start to finish. They installed air handlers in my home, and the difference in air quality has been incredible. The air feels noticeably cleaner, fresher, and easier to breathe, which made a huge impact on our overall comfort. They took the time to explain the process, worked efficiently, and made sure everything was set up properly. I also appreciated how respectful they were of my home, keeping the workspace clean and organized. If you’re looking for a company that truly cares about improving your indoor environment, I highly recommend FIRST ONSITE Property Restoration. They exceeded my expectations!
  • AC
    Amina Cook
    Jan 27, 2026
    1.0
    If zero was an option this company would get a ZERO! I am appalled at the lack of communication, the unprofessionalism, the “delay, delay, DELAYS,” and most importantly the lack of empathy for people affected by a FIRE. Multiple people were affected by a house fire and First Onsite with all their issues has halted jobs and prevented work from continuing! Shame shame shame on you! Families are displaced and just wanted to get back to their homes but will First Onsite answer calls? Give people updates? Talk to other contractors? Do anything that they say they’d will do?… correct answer is NO! This business should be ashamed and they will be hearing from lawyers very soon!!
  • CM
    Colton Moeller
    Nov 12, 2025
    1.0
    0 communication. Have to call for any updates. Cant give a time line on when something is going to be done other than is scheduled but don't have a date or time. They outsource textile mitigation to companies out of state. 100% don’t recommend this company.
  • JH
    Jessica Hall
    Feb 6, 2023
    5.0
    I’ve had First Onsite at my property twice due to unfortunate water damage each time. They’ve been professional, compassionate, and throughly inspected each time they’ve visited Edit: First Onsite was chosen by my homeowners insurance company
  • TW
    Thomas Walker
    Aug 8, 2022
    5.0
    They really give you a personal experience
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Frequently Asked Questions About FIRST ONSITE Property Restoration

Is First Onsite certified and licensed in building and property damage restoration?

First Onsite is certified and licensed in building and property damage restoration. Our certifications include General Services Administration, ISN Member Contractor, Restoration Industry Association Member, and IICRC, making us one of the most reliable and trusted restoration companies in Des Moines.

How quickly can First Onsite respond to an emergency?

At First Onsite, we are here for you 24/7, 365 days a year, providing emergency response services for fire, storm, water, flood, and mold remediation in Des Moines. Our response time for all emergency restoration needs may vary based on the damage's size, severity, and location, but know that we are committed to arriving on-site as quickly as possible.

Brand Certified Facts from FIRST ONSITE Property Restoration

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