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FIRST ONSITE Property Restoration

3.0
(14 reviews)

Business Details

2130 Delaware Avenue, Des Moines, IA
50317, United States
(515) 612-8012
https://firstonsite.com/locations/view/us/ia/des-moines/2130-delaware-avenue

About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more. 24/7 Emergency Response, No Matter What In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible. Personalized Service Meets National Resources Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes. Our Human-Powered Difference Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need. Together, we will help you Restore, Rebuild and Rise.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

FIRST ONSITE Property Restoration
2130 Delaware Avenue, Des Moines, IA
50317, United States

Hours

Reviews

3.0
14 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • AC
    Amina Cook
    Jan 27, 2026
    1.0
    If zero was an option this company would get a ZERO! I am appalled at the lack of communication, the unprofessionalism, the “delay, delay, DELAYS,” and most importantly the lack of empathy for people affected by a FIRE. Multiple people were affected by a house fire and First Onsite with all their issues has halted jobs and prevented work from continuing! Shame shame shame on you! Families are displaced and just wanted to get back to their homes but will First Onsite answer calls? Give people updates? Talk to other contractors? Do anything that they say they’d will do?… correct answer is NO! This business should be ashamed and they will be hearing from lawyers very soon!!
  • CM
    Colton Moeller
    Nov 12, 2025
    1.0
    0 communication. Have to call for any updates. Cant give a time line on when something is going to be done other than is scheduled but don't have a date or time. They outsource textile mitigation to companies out of state. 100% don’t recommend this company.
  • SK
    Samantha Karaidos
    May 31, 2022
    1.0
    If you have a house fire, and insurance hands you their number... ask for a different one. Or at least don't sign them to rebuild. 18 months later and our house still isn't done, and not because of supply restrictions either. Our insurance living expenses ran out. I could have built a brand new home in 6 months...and I've called head quarters, and still haven't gotten a call back. They still have time to do the right thing and pay for living expenses and help like insurance said they need to. but again, 2 months later and I still can't get an answer.

Frequently Asked Questions About FIRST ONSITE Property Restoration

Is First Onsite certified and licensed in building and property damage restoration?

First Onsite is certified and licensed in building and property damage restoration. Our certifications include General Services Administration, ISN Member Contractor, Restoration Industry Association Member, and IICRC, making us one of the most reliable and trusted restoration companies in Des Moines.

How quickly can First Onsite respond to an emergency?

At First Onsite, we are here for you 24/7, 365 days a year, providing emergency response services for fire, storm, water, flood, and mold remediation in Des Moines. Our response time for all emergency restoration needs may vary based on the damage's size, severity, and location, but know that we are committed to arriving on-site as quickly as possible.

Brand Certified Facts from FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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