We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more.
24/7 Emergency Response, No Matter What
In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible.
Personalized Service Meets National Resources
Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes.
Our Human-Powered Difference
Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need.
Together, we will help you Restore, Rebuild and Rise.
Details
Requires appointmentNot available
Online appointmentsAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by FIRST ONSITE Property Restoration • Mar 01, 2026
Certified by FIRST ONSITE Property Restoration • Mar 01, 2026
Reviews
3.0
14 reviews
5 stars
7
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1 star
7
AC
Amina Cook
Jan 27, 2026
1.0
If zero was an option this company would get a ZERO! I am appalled at the lack of communication, the unprofessionalism, the “delay, delay, DELAYS,” and most importantly the lack of empathy for people affected by a FIRE. Multiple people were affected by a house fire and First Onsite with all their issues has halted jobs and prevented work from continuing! Shame shame shame on you! Families are displaced and just wanted to get back to their homes but will First Onsite answer calls? Give people updates? Talk to other contractors? Do anything that they say they’d will do?… correct answer is NO! This business should be ashamed and they will be hearing from lawyers very soon!!
CM
Colton Moeller
Nov 12, 2025
1.0
0 communication. Have to call for any updates. Cant give a time line on when something is going to be done other than is scheduled but don't have a date or time. They outsource textile mitigation to companies out of state. 100% don’t recommend this company.
SK
Samantha Karaidos
May 31, 2022
1.0
If you have a house fire, and insurance hands you their number... ask for a different one. Or at least don't sign them to rebuild. 18 months later and our house still isn't done, and not because of supply restrictions either. Our insurance living expenses ran out. I could have built a brand new home in 6 months...and I've called head quarters, and still haven't gotten a call back. They still have time to do the right thing and pay for living expenses and help like insurance said they need to. but again, 2 months later and I still can't get an answer.
Frequently Asked Questions About FIRST ONSITE Property Restoration
Is First Onsite certified and licensed in building and property damage restoration?
First Onsite is certified and licensed in building and property damage restoration. Our certifications include General Services Administration, ISN Member Contractor, Restoration Industry Association Member, and IICRC, making us one of the most reliable and trusted restoration companies in Des Moines.
How quickly can First Onsite respond to an emergency?
At First Onsite, we are here for you 24/7, 365 days a year, providing emergency response services for fire, storm, water, flood, and mold remediation in Des Moines. Our response time for all emergency restoration needs may vary based on the damage's size, severity, and location, but know that we are committed to arriving on-site as quickly as possible.
How can I contact First Onsite in Iowa for restoration services?
Do you need restoration services in Iowa? Call us at + 1.515.612.8012. Our administrative office is closed on evenings and weekends, but our emergency response is available 24/7.
Does First Onsite provide restoration services for both personal and commercial properties in Iowa?
First Onsite can service Iowa's residential, personal, commercial, and industrial properties. Our commercial and personal property restoration services help restore your building or home quickly and smoothly.
What property restoration services are offered by FIRST ONSITE Property Restoration in Des Moines?
FIRST ONSITE offers water damage restoration, fire and smoke damage restoration, mold remediation, storm damage restoration, and more to residents in Des Moines, Iowa.
Is FIRST ONSITE licensed and certified for restoration services?
Yes, FIRST ONSITE holds certifications including General Services Administration, ISN Member Contractor, Restoration Industry Association Member, and IICRC, ensuring reliable restoration services.
Which areas near Des Moines does FIRST ONSITE serve?
Besides Des Moines, FIRST ONSITE provides restoration services in Cedar Rapids, Waterloo, Quad Cities, and across the US and Canada.
How quickly does FIRST ONSITE respond to restoration emergencies?
FIRST ONSITE offers 24/7 emergency response year-round, with on-site arrival times depending on damage size, severity, and location, aiming to act as quickly as possible.
What are FIRST ONSITE's working hours in Des Moines?
FIRST ONSITE provides emergency restoration services 24 hours a day, 7 days a week, 365 days a year; administrative offices are closed evenings and weekends.
How can I contact FIRST ONSITE in Des Moines for restoration help?
You can reach FIRST ONSITE in Iowa at +1.515.612.8012; emergency response services are available 24/7.
Can FIRST ONSITE assist with mold remediation in Des Moines?
Yes, FIRST ONSITE offers comprehensive mold remediation and removal services, prioritizing a safe and healthy environment for homes and businesses.
Does FIRST ONSITE restore both commercial and personal properties?
FIRST ONSITE services residential, personal, commercial, and industrial properties with restoration tailored to each type.
What nearby places can help customers find or visit FIRST ONSITE Property Restoration?
Nearby locations such as Mag by On The Bit Horse Supplies and I Work & Play offer related retail and services, making the area a convenient destination when visiting FIRST ONSITE at 2130 Delaware Avenue.
Are there automotive service providers near FIRST ONSITE in Des Moines?
Yes, customers can find automotive repair shops like Tom Davis Automotive and Intoxalock Ignition Interlock near FIRST ONSITE, useful for vehicle needs while handling restoration services.
What convenient amenities are near FIRST ONSITE for customers?
Nearby amenities include gas stations like Kum & Go and convenience stores such as P J Food Service, which can be helpful when visiting or waiting during restoration services.
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