Burgin Drapery Workroom

Reviews

• DL

  Doreen Larson

  Aug 30, 2023
  5.0
  Very satisfied with the service and product. But pricey. They had to order the fabric we chose for drapes and said it might take 3 weeks just to get it. It has been just a month and the installer hung the drapes yesterday.
• KG

  Karen Gaulke

  Dec 27, 2019
  5.0
  She was very helpful and will let us know what the cost will be.
• BB

  Brenda Bockenstedt

  Apr 24, 2018
  1.0
  Sooo....I called this place and stated that I have fabric that I wanted to create a custom Roman shade. I asked if they could do that. The woman stated “Yes. Let me take down your number and so and so will call you.” Strange, I thought to myself. Wouldn’t a business want to jump on the opportunity in case I was looking elsewhere? Anyways....that was 2 months ago. Good luck to whomever decides to use this place. I certainly won’t and will tell friends/family not to either.
• MH

  Michele Hibbs

  Mar 7, 2018
  5.0
  Had great solutions options for our windows. Outstanding custom drapes. Installation was overseen and went smoothly..
• JJ

  Jan Jones

  Feb 17, 2018
  1.0
  They took 2 days to return my call. When they did, Carry told me I had to email her my window sizes which made no sense to me. I was calling for a consultation and bid. She argues with me at length and I finally stopped her and said you can either listen (I had already repeated myself 3 or 4 times) and come out and bid or we can go elsewhere. She hung up on me! I called BACK and demanded to speak with the owner who stated he'd set me up with Joni instead. I scheduled an appointment for about a week and a half out. She texts me about 1.5 hours before we were to meet that she had a sick kid and would have to reschedule. With all of these issues, we took our business elsewhere. Since they couldn't handle good customer service at the most basic level nor honor appointments, I didn't want to risk purchasing through them and have to deal with all these issues on an ongoing basis.

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