Installer Performance
Many customers praised the professionalism, efficiency, and friendliness of the installers, particularly highlighting Matt Lewis, Landon, and Morgan.
Product Quality
Customers expressed satisfaction with the quality of the products, especially the new showers and windows, noting significant improvements in their homes.
Customer Service
While many reviews highlighted excellent customer service, there were also complaints about unresponsive follow-ups and issues with sales practices.
Installation Issues
Some customers reported problems with installation quality, including gaps and improper sealing, leading to dissatisfaction with the final results.
Sales Experience
Several reviews mentioned pushy sales tactics and dissatisfaction with pricing, indicating a need for improvement in the sales process.