To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Many customers praised the professionalism and quality of the installation work, noting that installers were efficient, friendly, and thorough.
Customer Service
There were mixed reviews regarding customer service, with some customers expressing satisfaction while others reported poor communication and unfulfilled promises.
Sales Experience
Feedback on the sales process was varied; some customers appreciated the knowledgeable and non-pushy sales approach, while others felt pressured and misled regarding pricing and promotions.
Product Satisfaction
Overall, customers were pleased with the quality of the windows and showers installed, highlighting improvements in aesthetics and functionality.
Follow-Up Issues
Several customers reported issues with follow-up on incomplete work or promised incentives, leading to frustration and dissatisfaction.
AG
Anna Gaul
1 day ago
5.0
Very please to work with and very considerate on placing grab bars and shelves due to being much shorter than he is. We tell everyone how pleased we are of his professionalism and very polite. Shout out to Matt for a great job. Than you very much.
RH
Roger Heaton
1 day ago
1.0
Just paid off one of the biggest waste of money ive ever spent on a new one day shower install,sloppy tear out and install. They say no pressure to buy but at the end of there spill they tell you it is 4000 dollars more if you don't decide right then. 13000 dollars for something that's not worth 5000. Bad on me for making a poor decision bad on them for taking advantage of hard working people. I hope these crooks get what's coming to them and should be reported to the BBB,which I have done plus a letter to the States Attorneys office
CB
Cara Barefield
Nov 13, 2025
5.0
Went and picked up our shower supplies,we had to cancel due to a boiler system and we didnt want them chipping up our concrete to move it.We had to pay for supplies they had ordered,to the tune of $3800+! After picking up the materials was highly disappointing, didnt even come with glass shower doors,only a curtain.$3800+ materials looked might scrawny to have cost so much
DK
Denise Knouse
Nov 6, 2025
5.0
We had Matt Lewis install our new shower,real nice guy, wry professional and got it all done in 1 day, we have a lot of stairs so he was so nice about it,very efficient! And pleasure to work with. Really like our new shower! Cleaned up,and had throw tarps down as to not scratch floors,did not even take a lunch.love it ⭐️⭐️⭐️⭐️⭐️
TA
thomas allman
Oct 22, 2025
1.0
I had a consultation in November 2024. I was told many promises that would be never con true. Just talking I would get a 50 cash card. Never happened. I was told I would get a vacation. Never happened. They came out and installed in April 2025. They did not measure properly. They told me they would come back and finish the job. When they personal that shown up. All he had was 1 door. Nothing else. He told me that someone else would be out with the rest. June rolled around and no word so I sent a request asking about thing promised. No response. I sent another response. Talking photos. The work was done half ass so I had several issues. 8 in total. The biggest thing that bothered me was redoing my kitchen the plumber clogged a drain so I had a back up that ruined my floor. I finally got someone to come out and look at what was not done. He said they were busy through June and July someone would call and come out to fix the problems. Then I find out they already took money from service finance. They started reporting late payments making my credit drop from 740 to 660. Beginning of September I filed a dispute with them. That dispute is still open since. 25,000 and all I got was a ruined kitchen and false promises.
Frequently Asked Questions About Mad City Windows & Baths of Davenport
What services does Mad City Windows & Baths of Davenport offer?
Mad City Windows & Baths of Davenport offers remodeling services including bathroom remodeling, bathtub refinishing, double pane window installation, window installation service, kitchen remodeling, door installation, screen doors & windows, glass & windows, and kitchen planning & installation.
Where is Mad City Windows & Baths of Davenport located?
The business is located at 5000 Tremont Ave, Building 100, Ste. 106, Davenport, IA 52807, USA.
What are the operating hours of Mad City Windows & Baths of Davenport?
They are open Monday through Saturday from 8:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of Davenport a family-owned business?
Yes, it is a family-owned company that started in 1998 and has a strong history in home remodeling in Wisconsin and Illinois.
Can I visit Mad City Windows & Baths of Davenport website to learn more?
Yes, you can visit their website at https://madcitywindows.com/davenport/ to learn more about their services.
Does Mad City Windows & Baths of Davenport provide onsite services?
Yes, they offer onsite services to their customers.
How can I contact Mad City Windows & Baths of Davenport by phone?
You can reach them at +1 563-424-7997.
What nearby places can help customers find Mad City Windows & Baths of Davenport?
Nearby places such as Sounds Foundation Woodworking Academy and Graybar Electric Supply, both building supply stores, can be used as landmarks to locate Mad City Windows & Baths of Davenport.
Are there any nearby services useful for customers planning a renovation?
Yes, Granite & More offers countertop installation and home goods, and Daltile, Marazzi Sales Service Center provides tile and flooring supplies near Mad City Windows & Baths of Davenport.
What other business facilities are located near Mad City Windows & Baths of Davenport that customers might find useful?
Nearby facilities include Two Men and a Truck for packing services, Penny Juice of America for refreshments, and Davenport Athletic Club for fitness needs.