To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Many customers praised the installation quality and efficiency, noting that jobs were often completed in a timely manner and with attention to detail.
Customer Service
While some customers reported positive interactions with installers and sales staff, others expressed frustration with poor communication and unresponsive management regarding issues.
Product Satisfaction
Overall, customers were pleased with the final products, particularly new showers and windows, highlighting improvements in functionality and aesthetics.
Sales Practices
Several reviews mentioned aggressive sales tactics and dissatisfaction with pricing, leading to mixed feelings about the initial purchasing experience.
Follow-Up Issues
There were multiple reports of inadequate follow-up on service issues, leading to unresolved problems and customer dissatisfaction.
RM
Roger Meyer
2 days ago
5.0
Morgan and Landon were fantastic did a great job on my shower installation very professional and friendly
PT
Phyllis Thede
6 days ago
5.0
I am over the moon with my new shower! The one day installation was great. Our installer Matt Lewis was extremely professional and personable. He eagerly answered any questions I had. The show stopper for me besides my awesome shower, was Matt showing up at the agreed upon time. I knew then it was going to be a great installation. He went to work IMMEDIATELY! I admired his strict procedures for demolition and installation. Thank you Matt Lewis and Mad City Bath.
BK
Barb Kernan-powell
Dec 31, 2025
5.0
We had a walk in shower put in by Mad City and it is absolutely beautiful. We absolutely love it
CS
Chuck Spencer
Dec 29, 2025
5.0
Love our new walk in shower, from Josh that did all the measurements and planning to Matt the one man one day installer, very polite and professional great job.
LS
Lynn Shaw
Dec 7, 2025
5.0
First make sure everything guaranteed from salesperson is in writing! They do NOT put down tarps to protect your flooring and furniture. When I asked our installer Michael why he wasn’t doing it, he said the salesman promises things that never happen. Even though it is in the buyers guarantee of service.
We took a small pantry closet out of the kitchen to allow room to put a tub in the master bath. Love having a tub, but Michael neglected to caulk all the shelves and the spot where he removed the pantry door and placed drywall is shotty at best. The inserted piece of drywall is even on one edge, the opposite side protrudes about 1/8-1/4” from the wall and is not flush making it impossible to mud that area without having a big hump in the finished product.
I have made multiple calls to different people at MadCity trying to get this fixed and NO ONE has returned my calls. So don’t believe the part that if anything is wrong help is close by, they might be close by but they aren’t there to respond to your concerns.
12/16/25. Edited
Got a call from Ryan and we scheduled an appointment for repairs the following week. He gave me his direct number if there were any more concerns in the future. Nick came out and did an excellent job fixing the problems listed above. He then verified that I was satisfied with the work. He was very pleasant and reiterated that Mad City wanted to make sure their customers were happy with their product. So I guess the moral of the story, when you work with the salesman make sure you have the right numbers to get things fixed. Once I spoke with the correct person my concerns were met quickly and efficiently. And I love having my own bathtub vs the world’s smallest shower.
Frequently Asked Questions About Mad City Windows & Baths of Davenport
What services does Mad City Windows & Baths of Davenport offer?
Mad City Windows & Baths of Davenport offers remodeling services including bathroom remodeling, bathtub refinishing, double pane window installation, window installation service, kitchen remodeling, door installation, screen doors & windows, glass & windows, and kitchen planning & installation.
Where is Mad City Windows & Baths of Davenport located?
The business is located at 5000 Tremont Ave, Building 100, Ste. 106, Davenport, IA 52807, USA.
What are the operating hours of Mad City Windows & Baths of Davenport?
They are open Monday through Saturday from 8:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of Davenport a family-owned business?
Yes, it is a family-owned company that started in 1998 and has a strong history in home remodeling in Wisconsin and Illinois.
Can I visit Mad City Windows & Baths of Davenport website to learn more?
Yes, you can visit their website at https://madcitywindows.com/davenport/ to learn more about their services.
Does Mad City Windows & Baths of Davenport provide onsite services?
Yes, they offer onsite services to their customers.
How can I contact Mad City Windows & Baths of Davenport by phone?
You can reach them at +1 563-424-7997.
What nearby places can help customers find Mad City Windows & Baths of Davenport?
Nearby places such as Sounds Foundation Woodworking Academy and Graybar Electric Supply, both building supply stores, can be used as landmarks to locate Mad City Windows & Baths of Davenport.
Are there any nearby services useful for customers planning a renovation?
Yes, Granite & More offers countertop installation and home goods, and Daltile, Marazzi Sales Service Center provides tile and flooring supplies near Mad City Windows & Baths of Davenport.
What other business facilities are located near Mad City Windows & Baths of Davenport that customers might find useful?
Nearby facilities include Two Men and a Truck for packing services, Penny Juice of America for refreshments, and Davenport Athletic Club for fitness needs.