Many customers reported poor communication and lack of follow-up regarding refunds and service issues.
Professionalism
Several reviews highlighted the professionalism and expertise of technicians, particularly praising their knowledge and courteous behavior.
Installation Experience
While some customers were satisfied with the installation process and the quality of work, others expressed frustration over delays and unexpected costs.
Pricing Transparency
Numerous reviews indicated dissatisfaction with pricing practices, including unexpected charges and high estimates compared to competitors.
Mixed Reviews
Overall, customer experiences varied widely, with some praising the service while others reported significant issues.
TM
The Melvin’s
Feb 26, 2026
5.0
Pat was our electrician! Very, very kind and knowledgeable. Helped us get our power restored during an unexpected outage. Very grateful for his service, would highly recommend.
KF
Kelly Ferguson
Feb 23, 2026
5.0
Fast and fantastic service from Electric Doctor! Very accommodating in regards to setting up the time of the appointment. Techs took the time to explain everything in detail and were able to get everything up and running again quicker than a hiccup! Highly recommend. Thank you, gentlemen!
AL
Alli Lote
Jan 12, 2026
1.0
My mother hired Electric Doctor for a whole-home generator installation that ultimately never began. No measuring was done, and no installation work was performed.
After a family death, the project was cancelled within the timeframe outlined in the contract for a refund. She was initially told the deposit check had not been cashed and would not be - only to find out days later that it had cleared.
Over the following weeks, she was repeatedly told someone would call her back, which did not happen. When she finally met with the own in person, she was made to wait an over an hour and then only offered a partial refund, contingent on her signing an agreement stating she had received a "full refund".
She was more than willing to pay for the ONLY thing they actually did: pull the permit, but she is NOT willing to pay for work that was never done and was cancelled according to their own policies.
This is a deeply disappointing experience, and I would strongly encourage others to ask very specific questions about cancellation and refunds before committing.
RS
Rose Svoboda
Jan 7, 2026
5.0
I would highly recommend the experienced and professional staff of the electric doctor. The technicians came out when I had 10 inches of snow and installed snow cables on our roof and completed all of the electricity for the cables. I called many other electric compand no one would assist is. Thanks for the great job!
TR
Traci Redman
Jan 6, 2026
5.0
Pat was absolutely phenomenal! My power flickered and came back on with only part of the power. He figured it out in no time and showed me the FRIED wires. Explained everything that he was doing and was very knowledgeable! You can't put no price on your life! This guy is without a doubt the guy you want for your electrical problems big or small!
Thank you again Pat!
What products and services does Electric Doctor specialize in?
Electric Doctor specializes in generators including Generac, whole house generators, portable generators, and home backup power. They also provide electrician services as well as generator service and repair.
Where is Electric Doctor located?
Electric Doctor is located at 9050 N Harrison St, Davenport, IA 52806, USA.
What are the business hours of Electric Doctor?
Electric Doctor is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Electric Doctor for service inquiries?
You can contact Electric Doctor by phone at +1 563-823-4188 or email at Service@electricdoctor.com.
What payment options does Electric Doctor accept?
Electric Doctor accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
When was Electric Doctor established?
Electric Doctor was established in 2007.
What makes Electric Doctor unique in their service approach?
Electric Doctor is known as "The doctor that still makes house calls," offering personalized and on-site electrical services.
Are there any notable nearby places to Electric Doctor for visitors?
Yes, nearby places include Davenport Municipal Airport, The Brewed Book - Coffee Shop & Used Book Store, and Living Yoga Quad Cities, which might be of interest to customers before or after their visit.
How can Davenport Municipal Airport assist customers visiting Electric Doctor?
Davenport Municipal Airport is close to Electric Doctor and can facilitate travel for customers flying in, making it convenient for those coming from other regions.
What local amenities near Electric Doctor offer relaxation or shopping opportunities?
Customers can visit The Brewed Book - Coffee Shop & Used Book Store for coffee and books or Living Yoga Quad Cities for yoga and active life activities, both located near Electric Doctor.
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