We are a local residential heating and cooling business that has been working in the Ames area for 30+ years. Our team prides ourselves on our craftsmanship and reliability.
Location
Certified by Neighbors Heating and Cooling • Apr 05, 2026
Certified by Neighbors Heating and Cooling • Apr 05, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.9
408 reviews
5 stars
384
4 stars
12
3 stars3
2 stars2
1 star
7
CW
Connie Wilhoit
4 days ago
5.0
jayson was absolutely wonderful above and beyond answered all my questions and I felt like he genuinely cared about all of my concerns. He did an outstanding job.
KT
Keith Textor
6 days ago
5.0
Quality service from a true professional.
(I've marked "overpriced" just because there wasn't a "price seemed kinda high" option. But that in no way detracts from my praise of the company or technician. I am just still adjusting to the new normal inflation has created.)
BL
Brett Leuer
Apr 3, 2026
5.0
Always do a great job
CA
Chris Akers
Mar 23, 2026
5.0
Phenomenal customer service online, via phone, text updates in advance with technician photos, and then in-person. We have an older house with a boiler, and finding knowledgeable technicians for this system has proved challenging. After today's experience, Neighbors will be our first call every time. Highly recommend.
MC
Mark Clipsham
Feb 23, 2026
1.0
I'm an architect and active builder for many decades. We have two air to air heat pumps in our home. The other was installed by Pritchard Bros. We priced out a new system from both - Neighbors install/equip price was lower. Both companies tried to upsell us on super high efficiency models that would use the heat pump feature at lower temp levels. The numbers crunched did not add up - the extra cost for the upgrade per month over its (10 year +/-) life time was higher than our entire utility bill and more high tech tends to have more problems.
But regular heat pumps have their share of problems too - service calls run about $200/ea. Tired of waking up to a cold bedroom. Back pressure turns off the system - Neighbors is very touchy - replaced the pleated filter with a mesh which will not keep the coils clean but won't shut off the system. The outside air temp monitor of theirs is battery powered not integral with the equipment!!! The system shuts off for other unknown reasons somewhat frequently when it gets "really" cold - $200, or I get to go play with the breakers/thermostat right after getting up in the AM. I have Prichard service both of them. Next home - all mini-splits installed by myself. Working on a prototype airbnb/affordable home now - see attached. Super energy efficient - takes out a lot of the problems.
Frequently Asked Questions About Neighbors Heating and Cooling
What services does Neighbors Heating and Cooling offer?
Neighbors Heating and Cooling specializes in residential heating and cooling, air quality consultation, water heater sales and service, and HVAC contracting.
Where is Neighbors Heating and Cooling located?
Neighbors Heating and Cooling is located at 2700 Graham St, Ames, IA 50010, USA.
What are the business hours of Neighbors Heating and Cooling?
Neighbors Heating and Cooling operates 24 hours a day, 7 days a week, ensuring availability whenever you need their services.
Which brands does Neighbors Heating and Cooling work with?
They work with Rheem, a trusted brand for heating and cooling products.
How long has Neighbors Heating and Cooling been serving the Ames area?
The company has been serving the Ames area for over 30 years, since 1993.
What is the contact information for Neighbors Heating and Cooling?
You can contact them by phone at +1 515-232-7777 or email at service@neighborscomfort.com.
Does Neighbors Heating and Cooling operate in areas outside Ames?
Yes, they provide services in surrounding counties such as Story, Boone, Hamilton, and cities like Ankeny and Polk City.
Are there convenient places near Neighbors Heating and Cooling for shipping and deliveries?
Yes, nearby you can find FedEx Drop Box and FedEx Ship Center, making it convenient for shipping and receiving parcels before or after your service visit.
What other HVAC and plumbing service providers are nearby Neighbors Heating and Cooling?
Nearby providers include Trenchless Solutions Iowa and Benjamin Franklin Plumbing of Ames, which can be alternatives or complements to your service needs.
Are there any childcare or educational facilities near Neighbors Heating and Cooling?
Yes, Ames Play & Learn preschool and Championship Productions Track & Field are nearby, which could be useful for customers with families visiting the area.
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