Business Details
About
Heating ContractorAir Conditioning ContractorAir Quality ConsultantHVAC ContractorWater Heater SalesWater Heater Service
We are a local residential heating and cooling business that has been working in the Ames area for 30+ years. Our team prides ourselves on our craftsmanship and reliability.
Location
Hours
Reviews
4.9
387 reviews
5 stars
366
4 stars
12
3 stars3
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the technicians.
Timeliness
Many reviews highlighted the prompt service and quick response times, often with technicians arriving sooner than expected.
Expertise
Technicians were noted for their thoroughness and ability to explain issues clearly, demonstrating strong knowledge of HVAC systems.
Overall Satisfaction
Overall experiences were overwhelmingly positive, with many customers expressing a willingness to recommend Neighbors for HVAC services.
- MFMike Fetters5 days ago5.0Very friendly staff, fast service, and reasonable priced. We have an old furnace that quit working and they had the part in stock for it and made it out the same day to fix it. Would definitely use them again.
- ASAnn StaudtDec 31, 20255.0There’s never a great time for your HVAC system to malfunction, right?! Mine went down on New Year’s Eve. I called Neighbors after hours and was connected with the on-call technician Yohni. His patience and kindness in helping diagnose the issue seriously saved the day. Yohni’s service was top-notch - I am so grateful! Highly recommend.
- JBJolene BakerDec 21, 20255.0Jayson always efficient, pleasant and informative.
- JHJerry HatfieldDec 16, 20255.0We had a smart thermostat installed to better monitor our heating and cooling system. Jayson was great in the installation process and helping set up the system to communicate with the app so we could monitor it.
- JBJoe BryantDec 6, 20255.0Great first experience with Neighbors. Responded to tenant no heat call for old furnace on a Saturday. Clear communication on timing then a follow up call when headed our way. Got a call from on site tech describing the issue. Detailed invoice clearly stating what was found, what was done in the meantime and next steps. Great experience, looking forward to working with them again.
Frequently Asked Questions About Neighbors Heating and Cooling
What services does Neighbors Heating and Cooling offer?
Neighbors Heating and Cooling specializes in residential heating and cooling, air quality consultation, water heater sales and service, and HVAC contracting.
Where is Neighbors Heating and Cooling located?
Neighbors Heating and Cooling is located at 2700 Graham St, Ames, IA 50010, USA.
What are the business hours of Neighbors Heating and Cooling?
Neighbors Heating and Cooling operates 24 hours a day, 7 days a week, ensuring availability whenever you need their services.
Which brands does Neighbors Heating and Cooling work with?
They work with Rheem, a trusted brand for heating and cooling products.
How long has Neighbors Heating and Cooling been serving the Ames area?
The company has been serving the Ames area for over 30 years, since 1993.
What is the contact information for Neighbors Heating and Cooling?
You can contact them by phone at +1 515-232-7777 or email at service@neighborscomfort.com.
Does Neighbors Heating and Cooling operate in areas outside Ames?
Yes, they provide services in surrounding counties such as Story, Boone, Hamilton, and cities like Ankeny and Polk City.
Are there convenient places near Neighbors Heating and Cooling for shipping and deliveries?
Yes, nearby you can find FedEx Drop Box and FedEx Ship Center, making it convenient for shipping and receiving parcels before or after your service visit.
What other HVAC and plumbing service providers are nearby Neighbors Heating and Cooling?
Nearby providers include Trenchless Solutions Iowa and Benjamin Franklin Plumbing of Ames, which can be alternatives or complements to your service needs.
Are there any childcare or educational facilities near Neighbors Heating and Cooling?
Yes, Ames Play & Learn preschool and Championship Productions Track & Field are nearby, which could be useful for customers with families visiting the area.