For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
We were having some plumbing work done at our house which is how I got to know the Ferguson name. The plumber came here in search of parts for our toilet - which I like to call our "special case" as its low profile-design requires parts not found in mainstream stores and usually has to be special-ordered. I honestly would like to get rid of it entirely and get a normal john to save future headaches! To my surprise, he wasn't able to find this sleeve that bolts the toilet seat to the toilet. See what a headache this commode is? Another issue came up as we needed a replacement tub spout. I figured if plumbers shop here, this must be the best place to get it. Boy was I wrong.
EXPERIENCE:
The biz is located in a big warehouse in the Kahului Industrial park with adequate parking. It was far from what I expected. The first door I tried to open was locked and I guess was the office. The next door in line was a big open garage-like door which I thought was for staff only but it's the actual shopping area and their stock room. There are no displays or sales associates roaming the floors, just inventory. After finally locating the faucet section, it got even worse as not only was the selection limited, but everything was boxed with very little detail explaining what was inside. If you're looking for screws, nuts, bolts and everything in between, you'll be in mancave heaven.
SERVICE:
Like Napa stores, everyone is working behind the counter so you'd have to wait in line along with people purchasing items if you have a simple question. What a waste of time.
OVERALL:
I'm more of a Home Depot/Lowe's shopper where things are clearly on display with associates abound if you need any assistance. And as far as that tub faucet, I found just what I was looking for at Home Depot! Sorry, Fergie.
MB
Maui Boi
Sep 10, 2023
5.0
So the shower valve broke at my 89 year old tutu's house to where you could not shut the water off. There was no shutoff valve in the water line going to the shower, so we had to turn off the water to the whole house to avoid wasting gallons.
Went to Ferguson and as I had expected the valve was 30+ years old, not stocked on Maui and would have to be special ordered. Figured as much. So I asked what I could do to just cap off the supply lines to the shower in the meantime while waiting for the part to come in, so we could at least turn the water back on to the rest of the house.
The employee at Ferguson sold me "shark bite" cap fittings and a pipe cutter, and explained in detail how to install them. Back at the house, about 10 minutes of work and I had the lines capped off and was able to turn our water back on! 😃
I really appreciated the patient service with aloha during a stressful situation. They treated me as a valued customer even though they mostly deal with big commercial sales and I was just a clueless DIY'er buying $25 worth of items. What a great experience. Mahalos guys, I will recommend you to anyone I know of needing plumbing supplies! 🤙🤙🤙
KE
Ken Erickson
Sep 21, 2022
4.0
Well stocked home plumbing store.
MM
Micah Miles
Aug 10, 2022
1.0
Don’t waste your time at this non-existent “showroom”. Just find whatever you’re looking for on the mainland and ship it over like I have to do for most everything now. This is another case of a Maui pretend business with lazy and incompetent staff (note, NOT the “supply side” those guys are very helpful, just the “showroom” side). First of all, it’s the only Ferguson showroom I’ve ever seen that requires an appointment. I’d dropped by multiple times and even gave the manager the EXACT make and model of what I was looking for and never heard back from them. I’ve bought dozens of items from Ferguson showrooms and always had great experiences. Unfortunately you can’t even try to give this one money, they drop the ball at every turn. I eventually bought the rather expensive kitchen appliance on a recent trip to California from a small local owned dealer and guess what….they were more than happy to take my money and ship me the product. Strike this Maui location off your shopping list.
Frequently Asked Questions About Ferguson Plumbing Supply
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Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
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What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, catering to both service calls and new construction plumbing projects.
What are the store hours for Ferguson Plumbing Supply in Kahului, HI?
The store is open Monday through Friday from 6:00 AM to 4:00 PM, Saturday from 7:00 AM to 11:00 AM, and closed on Sundays and major holidays.
How can I contact Ferguson Plumbing Supply for customer support?
You can reach customer support by calling 888-222-1785 or emailing customer.support@ferguson.com during their hours of operation, Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson Plumbing Supply offers in-store pickup, curbside pickup, and delivery services, though same-day delivery is not available.
Can I use a credit card to pay for my purchases?
Yes, Ferguson Plumbing Supply accepts Visa, Mastercard, and American Express for payment.
Is there financing available for purchases at Ferguson Plumbing Supply?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What should I do if I forget my password for the online account at Ferguson.com?
Click the 'Forgot Password' link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
Are there any nearby places of interest around Ferguson Plumbing Supply in Kahului?
Nearby you can find the Ferguson Selection Center for kitchen and bath retail, Maui-Molokai Sea Cruises for travel and recreation, and SPCA Maui which serves as an animal shelter and community center.
How can nearby transit or attractions help when visiting Ferguson Plumbing Supply?
If you’re visiting Ferguson Plumbing Supply, you might consider stopping by nearby attractions such as Maui-Molokai Sea Cruises for recreation or dining at local spots near SPCA Maui, making your trip more enjoyable.
Are there other plumbing or contractor services nearby Ferguson Plumbing Supply?
Yes, Maui Plumbing Inc and Mitch Kysar Construction are nearby, providing additional plumbing and contractor services if you need further assistance beyond Ferguson Plumbing Supply.