Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Hilo to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.6
15 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star0
- JBJaylyn BrendlenAug 6, 20252.0Unfortunately the machines are not well serviced and I have had not but problems renting for here in Hilo due to poor maintenance. Not worth renting anything you need to be reliable to get the job done. Seems like they spend more effort to repaint equipment than they repair it.
- DTDaniel ThompsonJul 28, 20225.0Stellar customer service. Prices are competitive and it's easy to rent from here. They deliver too. Everyone I've talked to from front desk, after hours help, delivery, and repairs has been understanding and helpful. Online reservations make it even easier to set up the next job.
- PPpbandj37Nov 24, 20215.0The only place on Big Island that rents vehicles you can LEGALLY drive to the summit of MaunaKea. It is a bit pricey but worth it. No other rental place on island will let you drive their vehicles to the summit (people do it but if they get caught they pay for it). Recommend going here for your trip to the stars.
- CNChristopher NishimuraSep 24, 20213.0Aloha I think you guys should Saturday's pretty sure you guys would make money.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required.
Is a deposit necessary when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information must be provided. Credit customers have a deposit held on their account until the equipment is returned.
Can I extend my equipment rental period at Sunbelt Rentals?
Yes, you can contact the branch to extend your rental. Additional charges will apply according to the rental contract rates.
Can rented equipment be returned to a different Sunbelt Rentals location?
Generally, equipment should be returned to the original rental location. If needed, contact the rental store for guidance on returning to a different location.
Does Sunbelt Rentals offer delivery of tools and equipment?
Yes, delivery is available for a fee based on equipment type and distance. You can schedule delivery and provide instructions during the reservation process.
What should I do if rented equipment breaks during use?
Request service through the Equipment Detail page or contact the branch to arrange repair or replacement. Rental Protection Plan is available for damage coverage.
What are Sunbelt Rentals' operating hours in Hilo?
Sunbelt Rentals in Hilo is open Monday to Friday from 7:00 AM to 4:00 PM, Saturdays from 8:00 AM to 2:00 PM, and closed on Sundays.
How can nearby car rental agencies assist customers visiting Sunbelt Rentals?
Nearby car rental agencies like Harper Car & Truck Rentals of Hawaii and Island Discount Rentals offer transportation options, helping customers access Sunbelt Rentals or move equipment for projects.
What real estate services are available near Sunbelt Rentals in Hilo?
Several real estate agents and brokers like Hawaii Life Real Estate Brokers and Lisa Heaviside Real Estate Update are nearby, helpful for customers interested in property services in the area.
Are there storage and home improvement facilities near Sunbelt Rentals?
Yes, facilities such as Extra Space Storage and Hilo Power Self Storage are nearby, useful for customers needing storage or home improvement supplies after renting equipment.