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The Floor Room - Within John Lewis Chichester

1.5
(2 reviews)

Business Details

John Lewis, Unit 4, Chichester, WSX
PO19 7YH, United Kingdom
+44 1243 858856
https://www.thefloorroom.co.uk/

About

Flooring Store
If you're looking for inspiration you've come to the right place. Let us wow you with our exciting product selection, impress you with our design know-how, and take all the hassle of buying and installing new flooring away with our comprehensive service

Details

  • Cash onlyNot available

Location

The Floor Room - Within John Lewis Chichester
John Lewis, Unit 4, Chichester, WSX
PO19 7YH, United Kingdom

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM

Products & Services

1 list · 1 item

Our Products

1 item

Westex Carpet
£55.00 - £105.00

Westex is committed to manufacturing the finest quality carpets which not only look fabulous but endure and keep their good looks for longer. The secret to our legendary durability lies in our 2- and 3-fold yarns. Many other manufacturers use single yarns, but our folded yarns offer added strength and resilience to resist crushing, pile reversal, and daily wear and tear for years to come. 4 standard treatments are applied to every Westex carpet – Stain Resist, Moth Guard, Fresh Guard and Allergy Guard. These treatments provide added protection against stains, moths, house dust mites, mould fungi, bacteria, pet odours and allergens thereby keeping our carpets fresh and clean.

Reviews

1.5
2 reviews
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  • PL
    pounsett liz
    Feb 2, 2024
    1.0
    The Floor Room -exclusively at John Lewis & Partners (since I've complained John Lewis say they have 'no control or influence' over this company. Even though their website says the 'partnership' helps to offer customers 'a more efficient service'! Not in our experience! After I complained about all the issues listed below, The Floor Room sent a lengthy reply explaining the reasons behind why so much has gone wrong. Although they acknowledge all the issues, they have refused to offer any compensation or even a goodwill gesture. Instead, they told me, 'it seems futile for either party to pursue this matter'. A staggering response after- *misleading us from the start about lead times for fitting. *misinforming us (website with incorrect info) *breaking an agreement (no show on day of fitting the flooring & no contact/update till we made contact) causing us to have to cancel the installation of our bathroom and guests staying. We lost £100s *lack of communication on their part (not answering their phones, not replying to messages and agreeing to call but not doing so-their phones weren’t working! *sending a floor sample 2 weeks later than promised (and a week after we cancelled the floor) and leaving us to pick up a postage charge! *messing us around to such an extent that we have lost £100s of pounds They are sorry. No compensation. No good will gesture but they’re really sorry.
  • RR
    Rebecca
    Jan 14, 2024
    2.0
    The flooring looks lovely but we've been twice now and nobody is in. No way to check when they are staffed or not so had to travel a long way twice to find we'd had a wasted journey. Give up now and have gone somewhere else

Brand Certified Facts from The Floor Room - Within John Lewis Chichester

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Certified June 21, 2026Yext Knowledge Graph
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