At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Thank you so much Ryan at Wren Swansea for such a great experience! He designed us the most gorgeous kitchen and was super helpful throughout the whole ordering and delivery system. Couldn’t recommend highly enough!
LR
Luke Roberts
Oct 5, 2021
1.0
Kitchen was delivered basically all damaged or had manufacturing defects. Asked for a refund due to the poor quality of the kitchen sent to me but was refused. Wren are only offering to replace the 16 damaged items. Showroom wont contact me back when I have called for assistance to reaolve this isssue. Happy to take your money but customer service is terrible
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the kitchen design service at Wren Kitchens free of charge?
Yes, Wren Kitchens offers a free, no obligation design package worth up to £200, including a home survey and a 3D kitchen plan from your personal designer.
How long does it take to receive my Wren Kitchen after placing an order?
Wren Kitchens aims to deliver your kitchen within four weeks once you have placed your order.
What should I do if there are damaged or missing items in my order?
Report any damaged or missing items through your Wren account on the website or app; replacements currently take up to 10 days to arrive.
Whom should I contact if my appliance is faulty?
Contact the manufacturer directly as appliance warranties are held by them, not Wren Kitchens.
What payment methods are accepted at Wren Kitchens?
Wren Kitchens accepts major credit and debit cards, cash, cheque, BACS, and mobile NFC payments.
Do I need to book an appointment before visiting the Wren Kitchens showroom in Swansea?
No appointment is necessary; however, if preferred, you can book one online via their website.
What are the opening hours for Wren Kitchens in Swansea?
Wren Kitchens is open Monday to Friday from 9am to 8pm, Saturdays 9am to 6pm, and Sundays 10:30am to 5pm, with special holiday hours as posted.
Are there any nearby retail stores where I can shop for bedroom or home goods near Wren Kitchens Swansea?
Yes, nearby stores include Bensons for Beds, Carpetright Swansea and ScS Sofas, ideal for bedroom furniture and flooring needs close to Wren Kitchens.
Can I visit a nearby coffee shop when visiting Wren Kitchens in Swansea?
Yes, Tim Hortons is a nearby coffee shop where you can grab a coffee during your visit to Wren Kitchens.
Which automotive and travel services are located near Wren Kitchens Swansea to assist customers?
Nearby services include Swansea Auto 2020 Limited, Halfords for automotive needs, and Europcar Swansea for travel and car rentals, useful if you need vehicle-related assistance before or after your visit.
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