At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Can was All was brilliant happy to recommend to others as well
QM
Qessar Mahmood
Aug 10, 2026
5.0
Had an amazing experience with Yusuf at the lakeside branch helped me and my family build our kitchen. Was very patient and attentive
BB
Benagholi
Aug 5, 2026
5.0
Had a pleasant visit at Wren. We were looked after by Can, who was very attentive, patient and very friendly. Would recommend down to the excellent customer service we experienced with him
DC
Debbie Clare
Jul 21, 2026
5.0
Can was amazing in advising us so honestly with ease and no pressure on our kitchen we were interested in, he was happy to change things at last minute even when the store was about to close, we walked away satisfied happy and content.
Thank you so much for your time & help
Mrs Clare
JS
Jana smakova
Jul 21, 2026
5.0
We had an excellent experience with Wren Kitchens from start to finish. The quality of the service was outstanding, and the whole process was smooth and stress-free.
A special thank you to Anna Murati, who designed our kitchen. She was incredibly helpful, professional, and full of fantastic ideas. You can genuinely see that she loves what she does, and her enthusiasm made the design appointment enjoyable and inspiring. She listened carefully to what we wanted and created a design that was both practical and beautiful.
The aftercare service was just as impressive, with everything handled efficiently and professionally.
We would definitely recommend Wren Kitchens to anyone looking for a new kitchen. If you have the chance, ask for Anna Murati for your design appointment—you'll be in excellent hands!
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no-obligation design package worth up to £200, including a home survey and a 3D kitchen plan.
How long does it take to get a Wren kitchen after ordering?
Wren aims to deliver your kitchen within four weeks after you place your order.
Who should I contact if there is an issue with my Wren kitchen order?
Report any damaged or missing items through your Wren account on the website or app. Replacements take up to 10 days to deliver.
What payment methods does Wren Kitchens accept?
They accept major credit and debit cards, including Visa and Mastercard, as well as cash, cheque, and BACs payments.
Do I need an appointment to visit the Wren Kitchens showroom?
No appointment is needed to visit. You can browse or discuss your project anytime during opening hours. However, booking an appointment online is also possible.
What are the opening hours of Wren Kitchens at Lakeside Retail Park?
Open Monday to Friday 9:00-20:00, Saturday 9:00-18:00, and Sunday 10:30-17:00. Holiday hours vary; check the website for details.
Does Wren Kitchens offer kitchen installation services?
Yes, Wren provides kitchen installation along with design and planning services to create your dream kitchen.
What brands of appliances does Wren Kitchens offer?
Wren stocks brands including Smeg, Samsung, Bosch, Miele, AEG, Neff, and others for kitchen appliances.
What nearby dining options are available close to Wren Kitchens at Lakeside Retail Park?
Nando's Thurrock, a popular Portuguese barbecue and chicken restaurant, is located nearby, ideal for a meal before or after your showroom visit.
What other home and furniture stores are near Wren Kitchens at Lakeside Retail Park?
Nearby stores include Next Home for department store shopping, Bensons for Beds for mattresses, Furniture Village, and Dreams Lakeside for furniture and bedding.
Are there any useful services close to Wren Kitchens at Lakeside Retail Park that customers might find helpful?
Yes, nearby services include Timpson for key and shoe repair, and Evri ParcelShop for courier and delivery needs, which could be convenient during your visit.
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