Wren Kitchens

Reviews

• JK

  Jon Khan

  Sep 14, 2026
  1.0
  Absolutely disgusted the way got my order wrong
• SS

  Sanay Shali

  Sep 3, 2026
  1.0
  Very disappointing customer service experience. My home measure appointment was missed without any call or notification. When I contacted the Ashton-under-Lyne store to find out what had happened, I was extremely disappointed by the way I was spoken to by a staff member named Reza. Instead of listening and trying to resolve the issue, he raised his voice, spoke to me in a rude and confrontational manner, and repeatedly argued with me. Customer service should be about listening, respect and finding a solution — not shouting at a customer. I later went to the store in person, and unfortunately the confrontational attitude continued, to the point that I had to ask him to stop speaking to me and keep his distance. What made the experience even more disappointing was how dismissive he appeared when I said I intended to make a formal complaint. I do want to make clear that this does not reflect my experience with the other members of staff. Meli, my kitchen designer, has been extremely professional, welcoming and supportive throughout, and Ben was also very polite, apologised for what had happened and kindly helped to rearrange my appointment. It is unfortunate that the conduct of one member of staff turned what should have been a straightforward customer service issue into such an unpleasant experience. I hope management takes this feedback seriously.
• JL

  Johnny Lockwood

  Aug 29, 2026
  5.0
  The digital creation of my kitchen was a great way to see what you get. The 3d view and VR walkthrough were quite innovative.
• WC

  William Chu

  Aug 28, 2026
  5.0
  I would like to say a huge thank you to Ayushi at the Ashton‑under‑Lyne branch for all her help and hard work over the past couple of weeks. She’s taken my kitchen from a blank slate to a fully thought‑out design, and now it’s almost completely built. Everything has been measured out to the millimetre, and the 3D render she provided looks exactly how it's turned out in real life - genuinely impressive work. It’s been a big project, and naturally of course there were a few bumps along the way, but Ayushi was always right there to sort things out. Every issue was handled quickly, calmly, and without any fuss, which made the whole process so much easier and far less stressful. I could tell from the start that Ayushi was genuinely invested in getting everything right for me. She listened, made smart suggestions, and never rushed any part of the design, even when I was sitting there almost past working hours (sorry!). She stayed patient throughout and made sure every detail was exactly how I wanted it. The branch is very lucky to have a designer like her. I honestly can’t recommend her enough. If you’re planning a kitchen and not sure where to start, ask for Ayushi. You’ll be in very safe hands.
• MM

  Mark

  Jul 30, 2026
  1.0
  Sales staff were way too pushy. We ended up going to a competitor.

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