‘Together we build a home’ is so much more than just a strap line. To us at Mandale Homes, this encapsulates the culture and belief that is only by working with our customers that we build more than just a house, we create your perfect home. This commitment is why we have won four coveted UK Property Awards that are judged on excellence in design, quality, service, innovation, originality and commitment to sustainability. The last two years have also seen us being recognised for our delivery of high-end developments by winning two BUILD Awards.
Location
Mandale Homes
16 Mandale Park Urlay Nook Road, Eaglescliffe, STT
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.