Magnet is the UK’s longest-running kitchen supplier and manufacturer, with over 100 years of expertise in designing premium kitchens. We believe the kitchen is the heart of the home, and we’re here to inspire better living through beautifully crafted, purposeful spaces. Our 16 stunning ranges suit all tastes and lifestyles, with a wide selection of worktops, flooring, taps, and appliances. With over 150 showrooms nationwide, our expert designers are ready to guide you from inspiration to installation. Visit our kitchen showroom in Caterham or book your free design appointment today.
Spoke to the manager Leiyah about a project and asked for a quote for 8 kitchens.
Never had a response ! Waited 6 weeks and chased 3 times in that time - actually went back to the store and gave them a 2nd chance….was told Leiyah was ‘ in a meeting’. That was a week ago..still no response / communication at all!
Absolutely terrible service ….I have no idea how they are still in business.
JL
janel lewis
May 15, 2026
1.0
Initially went to Wrens Kitchens who I had a very positive experience with, however I decided to book an appointment with Magnet Kitchens to get a comparison quote. An appointment was booked for today at 4:30pm for a surveryor to measure the kitchen, however, they did not turn up. I then called the branch to find out what had happened and was faced with a rude staff member who was extremely unhelpful. I will be going ahead with Wrens.
KC
Kali Clarke
Apr 25, 2026
5.0
Very happy with service provided by Leiyah and her team. Always happy to help. Go above and beyond to get back to us. So far so good
SP
Sheena Patel
Apr 10, 2026
2.0
I genuinely regret having to write this review because our experience with Magnet Kitchens in Caterham started off so positively. The initial service was great — the team were attentive, helpful, and made the whole process feel smooth and exciting.
Unfortunately, there was issues with the installation and the aftercare has been extremely disappointing. Communication has been very poor, and I’ve found myself constantly chasing for updates or responses. Emails and calls often go unanswered, which has been both frustrating and stressful. This is still ongoing and we are still waiting for some communication.
When you’re investing in something as significant as a kitchen, you expect a certain level of ongoing support if issues arise. Sadly, that hasn’t been the case here. What began as a really good experience has turned into a difficult and drawn-out situation due to the lack of follow-up and customer care.
I hope this feedback is taken seriously, as the initial service shows that the team is capable — but the aftercare really needs improvement.
JR
James Rujbally
Feb 27, 2026
5.0
Can’t thank Leah (Manager) enough for recommending Zarko, who is one of thier kitchen fitters to help with installing a new washer dryer into our home we just moved into. Both Leah and Zarko are amazing, would recommend Magnet and Zarko for all of your kitchen needs.
Can I see examples of completed kitchens before committing?
Absolutely! Visit our website or your local store to view completed kitchen designs and customer testimonials. Our designers can also showcase styles and materials during your consultation.
How long does a design consultation take?
A typical consultation lasts about 1-2 hours, giving you plenty of time to discuss your vision, browse styles, and create a 3D design and quote tailored to your needs.
Do you offer installation services for my new kitchen?
Yes, Magnet Kitchens offers professional installation services by our TrustMark-accredited team to ensure your kitchen is fitted perfectly. Alternatively, we can work with your own trusted fitter - speak to our friendly designers for more information.
As part of our Magnet service, we can also dismantle and remove your old kitchen as part of our service. For an additional cost, we can also take care of the plumbing, electrical and gas work as part of an insurance-backed package.
What should I bring to my design consultation?
Bring your kitchen measurements, any inspiration ideas, and a list of your must-have features. If you're unsure about measurements, our easy-to-follow ‘How to measure’ guide can be found on our 'measuring your kitchen' page on the Magnet website.
How can I book a free kitchen design consultation?
You can book a free design consultation with Magnet Kitchens easily! Choose between an in-store appointment or a virtual consultation from the comfort of your home. Visit our website's 'book a consultation page' or call your nearest store to schedule your session.
Can you help me with designing and choosing my new kitchen?
Yes we can! At Magnet, we specialise in turning your kitchen dreams into reality. Our expert designers are here to guide you every step of the way, from choosing the perfect layout and materials to selecting colours, finishes, and appliances that suit your style and budget. During your FREE design consultation, we'll create a personalised 3D design of your new kitchen, tailored to your space and needs. Whether you prefer to visit us in-store or opt for a virtual consultation, we're here to make the process easy and enjoyable.
Do I need to book an appointment to view displays in-store?
You don’t need to book any kind of appointment to view our displays in-store. Feel free to come and visit us anytime! Our friendly designers will be more than happy to have a chat with you if you wish.
Which kitchens do you have on display?
At Magnet, you’ll find a kitchen style to suit every taste, from timeless Shaker designs that bring warmth and character, to sleek handleless and modern slab kitchens that offer a clean, contemporary feel. Our wide range of finishes and colours includes everything from classic neutrals to on-trend tones inspired by interior design’s latest looks, all chosen for their lasting appeal. So whether you’re after a modern statement or a design with enduring charm, you can create a kitchen that feels both beautifully personal and built to stand the test of time.
Do you have on-site parking?
At the moment, our Caterham store doesn't have its own parking. Don't worry, though! Even without on-site parking, there are plenty of handy options right around the corner, depending on what you need.
To make sure your visit goes smoothly, we really recommend checking out the local parking information before travelling.
Do you offer finance?
Yes! At Magnet, we offer several finance options to help you spread the cost of your new kitchen. You can choose interest-free credit for up to 4 years, low-interest monthly payments, or a buy now, pay later option. Your Magnet designer can explain all payment options during your design appointment and help you select the one that best suits your budget.
Magnet acts as a credit broker, not a lender. Finance is subject to status, affordability, and a minimum spend.
What are the opening hours of Magnet Kitchens in Caterham?
Magnet Kitchens in Caterham is open Monday to Saturday from 9:00 AM to 6:00 PM and is closed on Sundays.
Where is Magnet Kitchens located in Caterham?
Magnet Kitchens is located at 63A - 65 Croydon Road, Caterham, Surrey, CR3 6PD, United Kingdom.
Can I book a kitchen design appointment at Magnet Kitchens?
Yes, you can book a free kitchen design appointment online through their booking page.
Does Magnet Kitchens offer delivery and in-store pickup options?
Yes, Magnet Kitchens offers both delivery and in-store pickup services for their kitchen products.
Are there expert kitchen designers available at the Magnet Kitchens showroom in Caterham?
Yes, expert kitchen designers are available to guide you from inspiration to installation at the Caterham showroom.
Is the Magnet Kitchens showroom in Caterham accessible with free Wi-Fi and unisex restrooms?
Yes, the showroom provides free Wi-Fi and has unisex restroom facilities.
How can I contact Magnet Kitchens in Caterham via email or phone?
You can email them at caterham.shop@magnet.co.uk or call +44 1883 346683.
What supermarkets are near Magnet Kitchens in Caterham for convenient shopping before or after your visit?
Lidl and The Co-operative Food are nearby supermarkets, perfect for quick shopping trips when visiting Magnet Kitchens.
Are there dining options near Magnet Kitchens for meals before or after your kitchen consultation?
Yes, nearby restaurants like The Kerala (Indian cuisine), Papa Johns Pizza, and Pop Inn Cafe offer a variety of food options to enjoy around your visit.
What interior design and home goods stores are close to Magnet Kitchens in Caterham?
Select Art Interiors and Colourschemer Interiors are nearby stores specializing in interior design and home goods, which can complement your kitchen plans.
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