Wren Kitchens

Reviews

• LL

  Leanne

  Oct 3, 2026
  1.0
  AVOID WREN’S FITTING SERVICE — I REGRET PAYING FOR IT I paid over the odds for Wren’s own fitting service because I specifically wanted a professional fitter who knew Wren kitchens inside and out. I genuinely believed paying extra for Wren’s recommended fitting service would give me peace of mind. Unfortunately, it has been the complete opposite. The fitter did not complete the job, despite telling me it was finished. The workmanship left me with large, unnecessary holes and damage inside my kitchen units, along with other issues that should never have been left on a supposedly completed installation. When I contacted the fitter repeatedly to ask him to return and rectify the problems, he refused to come back. This is where I expected Wren to step in and take responsibility for the fitting service I had paid them for. Instead, despite numerous calls and attempts to get the issues resolved, Wren failed to provide a satisfactory solution. No one came out to properly finish the job or rectify the damage. I was ultimately forced to pay another tradesperson £1,890 to finish the installation and rectify the problems left by Wren’s fitter. So I have effectively had to pay twice to have my kitchen fitted properly. What makes this even more frustrating is Wren’s customer service response. Despite explaining everything, providing details of the problems and the costs I had incurred, I was refused any meaningful refund or assistance. I paid Wren because I trusted their fitting service. If I had wanted to organise my own tradesperson and deal with problems myself, I certainly wouldn’t have paid Wren the additional fitting cost. I am now having to take the matter further to recover the money I have had to spend correcting Wren’s fitting issues. The kitchen itself is lovely, but the fitting experience and the way Wren has handled the problems afterwards have been incredibly disappointing. My advice: if you are considering paying Wren for fitting because you think it gives you extra protection or peace of mind, think very carefully. In my experience, when things went wrong, I was left to sort them out myself and pay again to put them right.
• AC

  Antony Cullen

  Sep 29, 2026
  5.0
  Meda was fantastic, she showed us around in our first visit to get an idea of what we liked and booked us in for a kitchen design where she smashed the brief! Kitchen ordered and hopefully installed before Christmas! 👍🏻
• VL

  Vincent Lam

  Sep 3, 2026
  1.0
  Not impressed have bought a house with a 5 year old kitchen some of the doors have delaminated the guarantee isn't applicable as it only guarantees the purcheser my question is do you think 5 years is good enough for major faults like this to appear
• NN

  Null Null

  Sep 1, 2026
  5.0
  Fantastic Service From Meda, would recommend and use again 👏
• OO

  Obert

  Aug 13, 2026
  1.0
  Everything was great before the kitchen was delivered then it turned into a nightmare. Clearbee, the company contracted by Wren to remove the installation rubbish took our old kitchen and appliances out of our garage, but left behind the actual rubbish they were supposed to collect. It has been over a month now, and we still haven’t gotten our old kitchen and appliances back, nor has the rubbish been cleared. Wren's head office claims they can’t get a response from Clearbee. After paying all that money, we are left with rubbish sitting in our yard for over a month. They are nice until they lock you in. We regret choosing Wren.

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