Brand Certified
Wren Kitchens
3.9(8 reviews)
Certified by Wren Kitchens • Jun 21, 2026
Business Details
Unit 1A St Edmundsbury Retail Park, Bury St Edmunds, SFK
IP32 7BT, United Kingdom
Certified by Wren Kitchens • Jun 21, 2026
+44 1284 654911
Certified by Wren Kitchens • Jun 21, 2026
https://www.wrenkitchens.com/
Certified by Wren Kitchens • Jun 21, 2026
About
Certified by Wren Kitchens • Jun 21, 2026
Kitchen RemodellerKitchen Supply ShopWren Kitchens Limited
At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Wren Kitchens • Jun 21, 2026
Wren Kitchens
Unit 1A St Edmundsbury Retail Park, Bury St Edmunds, SFK
IP32 7BT, United Kingdom
Hours
Certified by Wren Kitchens • Jun 21, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 5:00 PM
6/22/20269:00 AM - 8:00 PM
6/23/20269:00 AM - 8:00 PM
6/24/20269:00 AM - 8:00 PM
7/6/20269:00 AM - 8:00 PM
7/7/20269:00 AM - 8:00 PM
7/8/20269:00 AM - 8:00 PM
7/20/20269:00 AM - 8:00 PM
7/21/20269:00 AM - 8:00 PM
7/22/20269:00 AM - 8:00 PM
8/3/20269:00 AM - 8:00 PM
8/4/20269:00 AM - 8:00 PM
8/5/20269:00 AM - 8:00 PM
8/17/20269:00 AM - 8:00 PM
8/18/20269:00 AM - 8:00 PM
8/19/20269:00 AM - 8:00 PM
8/31/20269:00 AM - 8:00 PM
9/1/20269:00 AM - 8:00 PM
9/2/20269:00 AM - 8:00 PM
9/14/20269:00 AM - 8:00 PM
9/15/20269:00 AM - 8:00 PM
9/16/20269:00 AM - 8:00 PM
9/28/20269:00 AM - 8:00 PM
9/29/20269:00 AM - 8:00 PM
9/30/20269:00 AM - 8:00 PM
10/12/20269:00 AM - 8:00 PM
10/13/20269:00 AM - 8:00 PM
10/14/20269:00 AM - 8:00 PM
10/26/20269:00 AM - 8:00 PM
10/27/20269:00 AM - 8:00 PM
10/28/20269:00 AM - 8:00 PM
11/9/20269:00 AM - 8:00 PM
11/10/20269:00 AM - 8:00 PM
11/11/20269:00 AM - 8:00 PM
Reviews
3.9
8 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
2
- LALorraine AlexanderMay 5, 20265.0I have been asked to do a review on my experience with designing a new kitchen once our extension is build. I am giving 5 stars & an unseen one for Darren. He has the patience of a saint 😂 Working with me on my vision of not a boring kitchen, the island to take centre stage as a feature in its own right, as well as working around a BRG Aga. Many visits & colour thoughts to play with have been excellent so give him a wage rise please Wren !! Will post photos later in the year once it’s installed. Thankyou also for the biscuits, makes kitchen choosing more pleasurable of course.
- DCDavid ChandlerMar 18, 20265.0From start to finish Darren was such a pleasure to deal with great product knowledge and designing skills. Would thoroughly recommend Wren Kitchens ( Thanks Darren).
- MMMary MyersJan 28, 20265.0The whole experience of designing a new, wheelchair accessible kitchen for our home, has been very easy. The staff have all been very helpful. Darren is our designer and he listened carefully to our particular needs, offering many solutions until we found the right one. It's not easy designing a suitable kitchen when units are not made with wheelchair users in mind, but Darren's broad knowledge of what is available, has led to a happy conclusion. I now can't wait to see the kitchen installed.
- AQAllan QueenJan 25, 20264.0We are part way through the process with design being tweaked etc; Darren has been excellent since our first visit and has a great understanding when creating the design you have in your minds eye. Looking forward to seeing the kitchen completed.
- ECEleanor CostonJan 12, 20261.0My husband and I are looking for a new kitchen, so naturally we went down to the new Wren Kitchen shop that has opened in Bury St Edmunds. I can honestly say that I have never been in such a hostile environment whilst browsing a store before. As we entered we were immediately accosted and asked if we needed help, we explained that for today we were just looking. We were then subjected to a lengthy monologue about what was discounted and what wasn't, at this point we were just standing in the foyer and hadn't even had the opportunity to look. We eventually moved on to browse the kitchens, as we took a closer look at one we were witness to one employee, giving another employee a thorough telling off. The tone of voice used was vicious and very derogatory, the poor chap being chastised was trying to remain calm and keep the conversation civil but the guy in charge of the conversation was absolutely vile. Firstly there's no need to speak to anyone like that regardless of their mistake, secondly how unprofessional to do it on the shop floor in front of potential customers and thirdly it was extremely uncomfortable to witness. Our teenage daughter looked at us with quite a worried expression. We continued to browse the rest of the selection of kitchens, most of which we found quite gaudy and were approached no less than three further times by a salesperson before we'd had enough and hurriedly left. We walked across the retail park to Wickes, to view their kitchens, where we were allowed to browse in peace.
Frequently Asked Questions About Wren Kitchens
Do you offer an installation service?
Yes, at Wren Kitchens we offer a Wren expert installation service to ensure the fitting of your kitchen goes as smoothly as possible.
How quickly will you be able to deliver my new kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks. If you have opted for Wren Installation this lead time will be subject to your installer availability. A number of our kitchen ranges also have an expedited 7-day delivery service available, to find out more, please discuss directly with your designer.After you have confirmed when you would like to receive your new kitchen, our dedicated delivery support team will contact you seven days before your delivery to confirm the day we are in your area and provide a delivery time slot.
Do you offer a free design service?
Yes, we offer a completely free service to design your kitchen. You will have a personal meeting with one of our designers, who will produce a computer-generated 3D plan of your room based on your ideas, showing how all the elements fit together and work in your unique space. It couldn't be easier.
Do you offer a home measurement service?
Yes, one of our specialist surveyors will visit your home to measure your room and identify utilities and services. It is a non-invasive survey meaning they will not move any floor coverings or fixtures during their visit.The home measure will typically take between 30-60 minutes. Your measurements will then be sent back to your Wren Designer, and we will be in touch to arrange a Design Appointment in one of our showrooms at a time that suits you.
Where are your units manufactured?
All our units are manufactured in two of our state-of-the-art factories here in Yorkshire and Lincolnshire.
Who can I speak to once my order has been placed?
If you have purchased Wren installation with your new kitchen, you will be assigned an Installation co-ordinator from our head office. They will keep you up to date with the progress of your order and will be your main point of contact for any questions you may have. If you haven't purchased Wren installation, you can contact your designer at your local showroom, and they will be more than happy to help.
Do you offer a guarantee on your kitchens?
Yes, all our kitchens come with a guarantee to give you peace of mind. We are so confident in the quality of our units that we offer some of the longest warranties in the industry!Vogue: 15-year guaranteeInfinity: 20-year guaranteeInfinity Plus: 25-year guarantee
Do Wren Kitchens provide samples?
Here at Wren, you will see that we have an extensive range of colours, finishes and styles to suit everyone. If you would like to purchase a sample this can be done through your local showroom. Use our Wren Kitchens showroom finder to find a showroom near you.
How are your kitchens so competitively priced?
Designed, built, and delivered by us. Every step of our manufacturing process happens in the UK. This means we do not use middle-men, so we pass the savings on to you.
What is and isn't included in Wren installation?
The installation service offered by Wren includes the installation of the units, d�cor accessories, handles, tekwall, flooring and appliances (not including connections) supplied by Wren. Anything outside of this is classed as supplementary works and is not included in the installation costs, for example this would be the gas connection of the hob. Wren do not co-ordinate or manage any of the supplementary works and this would be between you and your chosen installer to undertake the works.
What is a dry-fit installation?
This is installation of the units, d�cor accessories and appliances supplied by Wren. For a full list of what is included, please refer to the �Guide to Wren approved installation works� in your charter pack.
What are supplementary works?
Supplementary works are additional works agreed between you and your installer, this would include gas hob connection, water connection and any electrical work that may be required within your kitchen.
Do Wren carry out supplementary works?
Wren installation does not include any supplementary works, however, your Wren approved installer may be able to carry this out for you privately. This would need to be discussed with your installer directly. Please note TekBrick is supplementary work and would not be carried out by your Wren installer.
When will my template appointment take place?
We aim to book your Quartz or Granite worktop template on day 4 or 5 of your Wren installation. Your installation co-ordinator will liaise directly with your installer to ensure this is booked in accordance with the progress of your kitchen installation.
Can I track my delivery?
You can find live tracking available for your Wren delivery on our app.
Who can accept my delivery?
Anyone over the age of 18 will be able to accept the delivery on your behalf.
Can I request a time slot for delivery?
All our deliveries are routed in the most efficient and economical way; therefore, we are unable to always confirm your preferred time slot. Our delivery team will endeavour to provide a delivery time frame 2-3 days prior, and our team will also contact you on the day with an estimated time of arrival.
What is a specialist worktop template?
If you have purchased Quartz, Granite or Corian worktops a template appointment will be required. This is the process of measuring up for your specialist worktops using a laser. The template forms a plan for us to be able to produce the worktops that are completely bespoke to your kitchen.
How long does the template and installation appointment take?
Typically, a template appointment takes between 1�3 hours. This is dependent on the size and design of the kitchen. The installation will take between 2�3 hours, also dependant on the size and complexity of the kitchen design.
Can I make changes after my template appointment?
Once the template has been completed changes cannot be made. It is vital you are on site for your template so you can confirm any changes, this allows our team to begin production of your worktops as quickly as possible.
Can we have a timeslot for the template or installation appointment?
A time slot will be provided the day before the visit. We are unable to provide a time slot any sooner than this.
What is the lead time between my template appointment and the installation of my worktops?
The production of Xena Quartz and Granite worktops can take from 7 to 10 working days dependant on the complexity of the order. After the template has been completed your installation date will be emailed over to you within 48 hours. However as having a new kitchen is a big job, we provide temporary sink and worktop, so our customers don't have to go without whilst the new tops are getting produced. The lead time for our Corian worktop is 10-14 working days.
What worktops do Wren Kitchens provide?
Our worktops come in a range of different materials, from laminate to luxury materials such as granite and quartz. Our Quartz worktops are perfect for every home and are available in 19 dramatic colours and effects. Our advanced engineering process combines the natural beauty of stone with all the benefits of modern technology. Alternatively, our real wood Timber worktops are a great option for adding a unique charm to your kitchen.
When do I need to pay?
A 10% deposit is required when your order is placed. The remaining balance will be required 28 days before delivery of your kitchen. We also offer a range of Finance Options to suit different circumstances and budgets. Please click here, to see our finance page for further details.
Do Wren offer any finance options?
Yes, we offer a number of flexible finance options to suit different circumstances and budgets. Please click here to see our finance page for further details.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit, Mastercard and Amex. You can also pay by cash, cheque or bank transfer, if you prefer along with utilising the Finance offers available. Please click here to see our finance page for further details.
What are the contact details for Creation Consumer Finance Ltd?
Email us at customerenqueries@creation.co.ukPhone us on 0371 402 8905Write to us at the below address:Creation Consumer Finance Ltd, Chadwick House, Blenheim Court, Solihull B91 2AAPlease ensure that you supply your Account Number and/or Agreement Number on any correspondence.Creation - Customer Queries: 0371 402 8905Monday to Friday: 08:30 - 17:30Saturday: 08:30 - 17:00Sunday: ClosedOutside of these hours the customer will be able to use our automated services to make payments or access account information.
Do Wren Kitchens have an app?
Yes! Our app is available to download on iOS and Android. This will allow you to manage your Wren Kitchen, view your order details and follow along with your kitchen journey.
How do I set up my account on the Wren app?
On our app�s homepage you will find �create account� underneath the log in section. You can also set up an account by using our my accounts page on our website. Click here to create your Wren account.
Can I follow my kitchen journey?
We have split your kitchen journey up into stages to allow you to easily follow along and see what you can expect throughout your Wren Kitchens experience.
Can I access my kitchen documentation?
The Wren app allows you to access your charter, contract, and wall installation documentation.
Can I view my kitchen plan?
Your kitchen plan can be viewed within your contract documentation that can be downloaded from the documentation tab.
Do Wren Kitchens offer an expert installation service for my kitchen?
Yes, Wren Kitchens provides a Wren expert installation service to ensure your kitchen fitting goes smoothly.
How long does delivery take after I place my order with Wren Kitchens?
Wren Kitchens aims to deliver your kitchen within four weeks after order placement. Delivery time for installation depends on installer availability, with some ranges offering expedited 7-day delivery.
Is there a free kitchen design service available at Wren Kitchens?
Yes, Wren Kitchens offers a completely free design service where a personal designer creates a computer-generated 3D plan based on your ideas.
Can a specialist surveyor measure my home before designing the kitchen?
Yes, Wren Kitchens offers a free home measurement service where a specialist surveyor visits to measure your room and identify utilities without moving fixtures.
Where are Wren Kitchens' units manufactured?
All units are manufactured in two state-of-the-art factories located in Yorkshire and Lincolnshire, UK.
Who do I contact after placing my order if I have chosen Wren installation?
You will be assigned an Installation co-ordinator from the head office who will update you on the progress and be your main point of contact.
What types of worktops does Wren Kitchens provide?
Wren Kitchens offers worktops in various materials including laminate, granite, quartz, and real wood timber, suitable for different kitchen styles.
Are there any nearby stores where I can shop for home goods while visiting Wren Kitchens in Bury St Edmunds?
Yes, nearby you can visit stores like Carpetright plc, Dunelm, and Homebase for home goods, carpets, and furniture.
How can I find and get to Wren Kitchens' showroom in Bury St Edmunds?
Wren Kitchens is located at Unit 1A St Edmundsbury Retail Park in Bury St Edmunds. The retail park is near other stores like Carpetright plc and The Groom Room, which can help with navigation.
What can I do around Wren Kitchens at the St Edmundsbury Retail Park if I have a meeting or appointment?
While at Wren Kitchens, you can also visit nearby shops such as Bensons for Beds for furniture, or Pets at Home for pet supplies, making your visit more convenient and productive.
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