This profile is uncertified and using publicly sourced data
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Business Details
About
Kitchen RemodelerBedroom Furniture StoreFurniture StoreOutdoor Furniture Store
Close to the historic centre of Bury St Edmunds, lies our beautiful Georgian building. Originally built for Robert Boby, a brand of inventors and designers, it only seems fitting that the combination of traditional craft and modern day making continues today with Neptune.
The red brick façade hides a wealth of beautiful furniture, kitchens, upholstery and all the little things that give a home soul. Our talented kitchen and home design teams can create our timeless elegance in your own home.
Location
Hours
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.