At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
You visit the show room. You talk about refurbishing a utility room. You book a home consultation. Come the day of the visit when you have cancelled things to see them and they cancel you, as a utility it too small to be of interest to them.
What a waste of time!
JU
Jayne Upward
May 19, 2026
5.0
Overall great experience with Wren. Thank you to David Rafferty and Wren Banbury for your help, always being very responsive and giving suggestions.
Wren App was easy to use and useful.
Delivery teams were great.
Unfortunately, we received wrong parts (we ordered rounded corners and were receiving squared ones). Reordered again, and had squared posts again. This was finally and swiftly rectified, ensuring a QC was done before dispatch and shortening the delivery wait. A little inconvenient but staff responded well.
So far very happy with the kitchen and quality as well.
HS
Helen Stacey
May 16, 2026
5.0
Popped into the Banbury Wren Kitchens showroom this afternoon, not expecting them to be able to help, but what great service!
They found a way to get the item I needed and arranged super quick delivery. I spoke to Matt and about four other chaps, all of whom were really friendly and helpful. They didn’t have to go out of their way to help me, but they all did.
Fantastic customer service and I would highly recommend them.
CJ
Christian Jackson
Jun 13, 2023
5.0
Wren designed and fitted our kitchen, always very professional and helpful 10/10
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
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