Wren Kitchens

Reviews

• PR

  Pam Reed

  Jul 30, 2026
  3.0
  Slightly disappointed to be quite honest the splashback that was on display in the Abingdon store which I wanted was not available anymore and I have been asking for the past month or so to see a sample of the splashback they have put in my design because they don’t have it in the Store and as yet I still haven’t seen what it looks like
• SD

  Stephen Ducros

  Jul 28, 2026
  1.0
  Please heed this warning and use another company. Our kitchen was incorrectly designed which started a catalogue of problems. Our kitchen took 5 + weeks to install and 3 of those weeks we had no kitchen at all. We sent a complaint to the correct channels and we've chased and chased with no response at all. So were stuck with a half finished kitchen and with Wren now having our money don't care. I work in customer services and I'm shocked a company this size can do this. USE ANYONE BUT WREN. 1 month on...no compensation pack.
• F6

  Ferrari 655

  Jul 9, 2026
  1.0
  Our kitchen was mis-designed by Wren Abingdon which resulted in not having a kitchen for 3 weeks and the total install taking 5 weeks. Even then the work carried out (which Wren very quickly distanced themselves from) was sub - par. We were asked to sign off the completed job with plugs hanging off the wall, bags of rubbish left behind and dirt and dust everywhere. Our fitters were Red Dragon Home Improvements (suggested by Wren Abingdon). Please read this review as true and use another company. We're now a month waiting for a compensation pack to arrive. We've emailed and sat on hold for hours with no joy.
• AA

  Agnes

  Apr 13, 2026
  1.0
  Our experience with Wren has been extremely disappointing and stressful. Our bedroom installation started in **January**, and several months later it is still not complete. What should have been a straightforward process has turned into a prolonged and frustrating situation with no clear resolution. Despite the bedrooms not being completed, we are already paying for the furniture through finance, even though the order has not been fully delivered or installed. This makes the situation even more unacceptable. We have experienced: * Ongoing delays with no confirmed completion date * Missing parts and long periods of inactivity even after delivery * Very poor communication and lack of updates * Unprofessional behaviour from the installer * No response from senior management despite repeated requests to escalate our complaint We are particularly concerned about the complete lack of accountability. We have repeatedly chased for updates and asked for escalation, yet no manager has contacted us to take ownership of the issue. Being told for weeks that you are still looking for diffrent an installer is simply not acceptable, especially given how long this has already been ongoing. Under the Consumer Rights Act 2015, services should be carried out within a reasonable timeframe. In our case, this clearly has not happened. We have now lost confidence in Wren’s ability to complete this project without further delays and are considering taking further action if this is not resolved urgently. We strongly advise all customers not to use this company based on our experience. We will continue to update and post further reviews with any outcomes, if and when this situation is resolved.
• PR

  patricia robinson

  Apr 2, 2026
  5.0
  Excellent product, excellent experience, delivery as planned, great value for money

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