Claybrook began, like many British start-ups, around a kitchen table with a cup of tea and a simple idea: make beautiful, high-quality tiles more accessible. By sourcing directly, we offer industry-leading prices without compromising on craftsmanship or design. We believe in exceptional customer service, with free samples, sensible delivery options, and knowledgeable advice from a team that's always happy to help. Visit our showroom to explore our curated collections of indoor and outdoor tiles, eco-friendly paints, and beautifully designed bathroom collections.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.