NBK | Norwich Bathrooms & Kitchens, specalising in the design and installation of Bathrooms & Kitchens. We have two beautifully presented bathroom & kitchen showrooms and also our head office, which are all conveniently located in Norwich & Diss. So when we say we're local - we mean it. As we have grown, so has our reputation for fantastic customer service and wonderful craftsmanship. We've purposely structured our customer journey to be as easy as possible. We understand having any work completed in your home has to be carefully planned and considered, so our journey allows us to be there for you every step of the way for any help or advice you may need. Find out more by visiting our website.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.