At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
I would not recommend this company! We were told our kitchen would be delivered on 6 August, so we arranged for our old kitchen to be completely removed beforehand. When the delivery date changed, we contacted the company straight away to explain the situation and the problems it had caused us, but unfortunately nothing was done to help us. We were left without a kitchen for a long time and felt like our concerns were simply not cared about. Very disappointing and unprofessional service.
FH
faisal husain
Aug 29, 2026
5.0
⭐⭐⭐⭐⭐
We designed and ordered our bedroom at Wren Romford, and Kuna Patel is what made the experience.
Our room is an awkward shape with several tricky features to work around, and Kuna handled it brilliantly. He was extremely knowledgeable, took the time to understand exactly what we needed, and showed us the best possible options rather than just the easiest ones. Everything was explained thoroughly, and he genuinely went above and beyond to get the design right.
We'd visited a couple of other Wren branches beforehand and come away a bit put off. Kuna completely changed that. From the initial design through to the survey and placing the order, the whole process was smooth and reassuring.
If you live near Romford or even if it isn't your closest branch it's well worth trying this one first, and I'd suggest booking an appointment with Kuna specifically. He's the reason we ordered.
Thank you, Kuna, we really appreciate it.
AA
Abs A
Aug 29, 2026
5.0
We went to purchase a kitchen and the entire experience was excellent from start to finish. A big part of that was down to Terry, who provided outstanding customer service throughout the process.
Terry was incredibly helpful, knowledgeable, and patient, taking the time to understand exactly what we were looking for. He guided us through the different options, offered useful suggestions, and made what could have been a stressful decision feel easy and enjoyable.
Nothing ever felt rushed, and we really appreciated his attention to detail and willingness to go the extra mile to make sure everything was just right. It’s rare to come across such genuinely friendly and professional service.
We’re very happy with our new kitchen and, thanks to Terry’s excellent customer service, we’ll be returning for a bedroom viewing as well. We wouldn’t hesitate to recommend Wren Kitchens—especially if you have the chance to work with Terry!
IK
Ibrahim. S Khan
Jul 23, 2026
5.0
Luke was fantastic from the start of the process right up until it was installed and even checked up on us once the work was complete. Really pleased with the personalised design and flexibility to make changes and adapt to suit the shape and size of the kitchen. Would recommend !
KH
Kim Humphrey
Jun 21, 2026
5.0
We went to Wren in Romford for our kitchen and had a great experience.
We saw Ryan Collins who was excellent.
Ryan advised us in all aspects of our new kitchen and we now have the perfect kitchen.
Ryan was professional, helpful, friendly and also patient with us.
Choosing a kitchen is a big job and one that you would not do too often but Ryan gave us time to make sure that our decision was right.
We now have a lovely kitchen that we are really happy with and everyone comments on how beautiful it looks.
Thankyou Ryan 1st class and thankyou Wren Romford.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no obligation design package worth up to £200, including a home survey and a 3D plan of your kitchen based on your ideas.
How long does it take to get a Wren kitchen after ordering?
Wren aims to deliver your kitchen within four weeks after you place your order.
Who should I contact if there is an issue with my Wren kitchen order?
Report damaged or missing items through your Wren account on the website or app; replacement items may take up to 10 days.
What payment methods does Wren Kitchens accept?
Wren accepts major credit and debit cards, cash, cheque, BACs, and popular options including Visa, Mastercard, and PayPal.
Do I need to book an appointment before visiting the Wren Kitchens showroom in Romford?
No appointment is necessary to visit the showroom, but if you prefer to book, you can do so on Wren's website.
What are the opening hours of Wren Kitchens in Romford?
Wren Kitchens is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 18:00, and Sundays 10:30 to 17:00, with some holiday exceptions.
Does Wren Kitchens in Romford provide delivery services?
Yes, Wren Kitchens offers delivery services for their products.
Can I use Wren Kitchens’ free Wi-Fi and is the showroom wheelchair accessible?
Yes, the showroom offers free Wi-Fi and is wheelchair accessible, including parking, entrance, seating, restrooms, and elevator.
What nearby places can I visit before or after shopping at Wren Kitchens in Romford?
You can visit Home Bargains or Poundstretcher for discount shopping, enjoy a meal at Burger King or Café in the Park, or grab coffee at Costa Coffee nearby.
How can the nearby Currys electronics store assist me when visiting Wren Kitchens?
Currys, close to Wren Kitchens, offers electronics and appliance repairs, which can be convenient if you're coordinating kitchen appliance purchases and services.
Are there any nearby automotive services near Wren Kitchens in Romford in case I need car maintenance during my visit?
Yes, nearby options include California Car Wash, Car Ecu Solutions, MPK Autos, and Mawney Service Station for automotive services and repairs.
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