At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Work is sub contracted out.
Was evident when my washing machine was plumbed in shoddily! Pipe wasn't attached properly to S bend - it was hanging down hence washing up water would sit in pipe & end up in washing machine. I got infested with drain flies! Still trying to sort out 3 plumbers later- Thanks Wren!!
Kitchen fitted more than a year ago!
RH
Ryan Hill
Jul 6, 2026
5.0
Our kitchen designer Simon was great and the overall showroom experience was fantastic, highly recommend!
GR
Gi Raffe
Jun 17, 2026
1.0
Not impressed. Very flashy design software, but had a lot of issues with the actual design and the installation, including:
- an original design where the wardrobe doors physically wouldn't have been able to open
- doubling down on the above issue and giving incorrect measurements for the units (I had to go in with a tape measure to demonstrate that the measurements they gave were physically impossible)
- doors fitted upside down
- handles installed wrong (drawer handles on cupboard doors and vice versa)
- missing parts on delivery
I won't be using Wren again. More hassle than it's worth trying to get all the mistakes rectified
CP
caine porter
May 17, 2026
1.0
Cowboys
AD
Ashley Douglas
May 4, 2026
2.0
I left it some time between our kitchen being installed and the review, so I could see how everything was and the quality. Customer service from the branch was good during quotation stage, friendly and quite helpful. However post-installation we haven’t been happy. Although Wren where fairly cheaper than some other quotes we received, it shows in the quality.
We’ve had repetitive issues whereas the kitchen is just not fit for purpose. We had a gas stove and oven pre-existing in the kitchen which Wren were aware we where keeping, however after just a few months of having the kitchen installed, the wrap on the cupboards surrounding the oven started to crack and peel off. We called them and they replaced it under warranty, however it’s a reoccurring issue whenever we use the oven. The warranty’s up now and so I would have to pay to have them replace again, although clearly its never been fit for purpose.
Another issue , is that the laminate backdrop behind the stove is easily burnt. It’s really a H&S issue that they should have flagged to us initially, maybe suggesting replacing the oven or a different material to laminate, which isn’t susceptible to burning every time we use the stove. We have to be really mindful of how we place pots/pans on the stove, as if they are slightly too close to the wall, it catches and burns and laminate border.
Another issue with the laminate top is that it’s not fully wrapped around the wood, it stops on the edges and the edges have been siliconed (or something to that effect) together, which means when they get wet (as kitchens do when washing up) over time the laminates come away from the wood on the edges. I’m really cautious and dry the sides every time after washing up but still it’s a reoccurring issue where we’ve had to keep filling it and now it’s out of warranty.
I called about the warranty and was offered materials at cost price when I explained these reoccurring problems, however I’m still unhappy that the overall quality’s poor and thus I would KEEP having to pay to get these issues fixed as the kitchen impractical. I’d have rather been well informed during the initial quote and spent some more making sure everything was safe and fit for purpose. Now looking into having our tops replaced with another company, so a total waste of money for a kitchen only around 3-4 years old.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free of charge?
Yes, Wren offers a free, no obligation kitchen design package worth up to £200, including a home survey and a 3D plan of your kitchen design.
How long will it take to receive my kitchen after placing an order at Wren Kitchens in Orpington?
Wren aims to deliver your kitchen within four weeks after you place your order.
Who should I contact if I have damaged or missing items in my Wren Kitchens order?
Report any damaged or missing items through your Wren account on the website or the Wren app. Replacement items have a lead time of up to 10 days.
What payment methods are accepted at Wren Kitchens Orpington?
Wren accepts major credit and debit cards (Visa Credit, Visa Debit, Mastercard), cash, cheque, and BACS.
Do I need to book an appointment before visiting the Wren Kitchens showroom in Orpington?
No appointment is needed. You can walk in to browse or discuss your kitchen project. However, you can also book an appointment online if preferred.
What are the opening hours for Wren Kitchens in Orpington?
The showroom is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 18:00, and Sunday from 10:30 to 17:00, with special holiday hours on certain dates.
Can I find other home improvement stores near Wren Kitchens Orpington?
Yes, near Wren Kitchens located at Springvale Retail Park, you can find top hardware and home improvement stores such as Topps Tiles and Paul Simon for complementary shopping.
Are there any furniture stores close to Wren Kitchens Orpington where I can explore bedroom furnishings?
Yes, nearby furniture stores include Sofology, Furniture Village, Oak Furnitureland, Bensons for Beds, and Dreams Orpington, ideal for bedroom furniture shopping before or after your kitchen visit.
Where can I grab a coffee or a snack around Wren Kitchens in Orpington?
You can visit Starbucks or Claire's Heavenly Cakes, both close to the showroom, perfect for a coffee break or a sweet treat when shopping locally.
Is there convenient access to electronics or appliance stores near Wren Kitchens in Orpington?
Yes, Currys PC World and Carphone Warehouse within Currys PC World are nearby, offering electronics and appliances that complement your kitchen needs.
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