At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
I wish I could leave a higher grade. We had a great sales and design experience with Gabriela, and the ensuing installation was ok. However, Wren's aftercare is really lacking (if not to say, inexistent...). We reported waterproofing and drainage issues back in March, shortly after the kitchen was installed, and they still haven't been addressed. The Customer Installations Team takes weeks to reply and when they do, the answers are hardly satisfactory ("we will get back to you and contact your installation team"). After five months of this, we feel taken for fools.
DP
Darius Plummer
Aug 2, 2026
5.0
Who’s the man? Kam’s the man!
Firstly our kitchen turned out fantastic, exactly as we had planned out with Kam, he really understood our vision and was able to help us execute it. Throughout the whole process Kam was friendly and extremely helpful, building work is always difficult but from design to build Wren and Kam were our most reliable aspect. I can imagine we wasn’t the easiest to deal with as there was a lot of us involved and we had to coordinate around other building work, yet we still had a fantastic experience. Couldn’t recommend Kam and the rest of the team at Wren more.
MS
Mahesh Surani
Jul 29, 2026
1.0
Went to discuss a potential kitchen purchase. It took longer than 2hrs which wren assured me is fine as they have a system to prevent any parking fines. 3 months later, I get a parking ticket. I've contacted them by store and also via email and they are now ignoring paying the parking fine. Very disappointed in their service when they insisted it's fine to park for longer due to then having a way of notifying the parking company.
FC
Faith Crummack
Jul 29, 2026
1.0
Had an appointment booked with them for a kitchen design which took 3h15. We advised them that the car park limit was approaching before the 3hr mark which they told us not to worry about as they took our reg plate and said they could log this and we wouldn't get a fine. 2 months later we've had a fine through and no one from Wren is responding. We were still choosing our kitchen but fair to say Wren is now ruled out given this customer care. If you visit here be very careful of the time they spend designing.
KD
Krupa Depala
Jul 26, 2026
5.0
I have been to see Stefan at Wren kitchens, he is honestly the best. He looked after us like he was designing his own kitchen, only wanting the best but also ensuring costs wouldn’t
go sky high. He was genuine and honest and I really would recommend seeing him if you’re looking for a new kitchen!
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no-obligation design package worth up to £200, including a home visit and 3D room plan.
How long does it take to receive my Wren kitchen after ordering?
Wren aims to deliver your dream kitchen within four weeks after you place your order.
What should I do if I have damaged or missing items in my Wren order?
Report any damaged or missing items through your Wren account on the website or app; replacements have up to a 10-day lead time.
Who do I contact for appliance faults in my Wren kitchen?
Appliance warranties are held with the respective manufacturers; please contact them directly for faults.
What payment methods does Wren Kitchens accept?
Wren accepts all major credit and debit cards including Visa and Mastercard, as well as cash, cheque, and BACs.
Do I need to book an appointment before visiting a Wren showroom?
No appointment is necessary for browsing or consultations, but you can book one online if preferred.
What are the opening hours of Wren Kitchens at Staples Corner Retail Park?
Open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 18:00, and Sunday 10:30 to 17:00, with extended hours on certain holidays.
Which nearby train stations can I use to access Wren Kitchens in Staples Corner?
Customers can use Brent Cross West Railway Station (BCZ) and Brent Cross Thameslink railway station, both close to Staples Corner Retail Park.
What other stores are near Wren Kitchens at Staples Corner that I can visit?
Nearby stores include Decathlon UK for sporting goods, Bensons for Beds for furniture, Argos Staples Corner for general shopping, and ST toy for toys.
Are there dining options near Wren Kitchens at Staples Corner?
Yes, nearby dining options include Wing Tai Restaurant for Chinese cuisine, Reindeer Cafe for bakery and cafe food, and 鹿鳴邨, a cafe and smoothie bar.
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