At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Frankie was an absolute pleasure to work with from start to finish. He was incredibly professional, attentive and genuinely committed to understanding our needs and bringing our vision to life. His expertise, attention to detail and friendly approach made the entire design process a fantastic experience. If you’re looking to get the most out of your kitchen design at Wren, we couldn’t recommend Frankie highly enough!
JN
Joe Newbury
Sep 29, 2026
1.0
Had to write another review because of how appalling they have been. I bought my kitchen from them, which including fitting, cost over £20k.
It has been a completely shocking experience from start to finish. Ultimately we have now been left with a wonky kitchen, holes in the roof, no skirting board, writing all over our units and no accountability from Wren at all.
We have written to the furniture ombudsman, and will write to the finance provider to issue a section 75 under the consumer rights act.
The showroom wash their hands of you as soon as you pay. Jess, the showroom manager, promised to sort compensation out to me but have not spoken to her for months.
DO NOT USE WREN KITCHENS & SPECIFICALLY DO NOT USE THIS SHOW ROOM
HG
Hannah Gibson
Sep 18, 2026
1.0
I would urge you to avoid Wren Kitchens at all costs. Everything is great until they've got your money. If you encounter any issues with installation, they don't want to know. I have a multitude of issues with my new kitchen and I've been met with a wall of silence from Wren.
Please read the negative reviews and steer clear of Wren.
SG
swapnil ghorpade
Sep 7, 2026
4.0
We recently had a Kitchne done from Wren. Frankie from the Bromley was our designer and was a big help of navigating through the process. Frankie gave us plenty time and multiple appointments and he was very calm and patience with our wierd quetions. Only disappointment was that Wren as other providers couldn't do custom cabinets. Other than very happy with the service and would recommned Wren kitchens.
OM
Oluwaseun Maja
Aug 20, 2026
5.0
I honestly can’t recommend Frankie at Wren Bromley enough.
From my very first appointment, Frankie was incredibly patient and understanding. I had so many questions, changed my mind more times than I’d like to admit, and wasn’t always certain about exactly what I wanted. Despite this, Frankie never once made me feel rushed or pressured.
He offered me multiple appointments and, more importantly, gave me the space and time to think, reflect and really work out what I wanted from my kitchen. I spoke to several other kitchen companies during the process, but ultimately, it was Frankie’s patience, knowledge and approach that made me decide to go with Wren.
He genuinely made the whole experience for me.
I’m so happy with the design of my kitchen. Every detail has been so well thought out, and I really feel that the space has been maximised while still creating a kitchen that feels beautiful, practical and completely suited to me.
A huge thank you to Frankie for making what could have been a stressful process such a positive and enjoyable experience.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free of charge?
Yes, Wren offers a free, no obligation design package valued up to £200, including a home survey and a 3D plan of your kitchen.
How long does it usually take to receive a Wren kitchen after ordering?
Wren aims to deliver your kitchen within four weeks after you have placed your order.
What should I do if parts of my Wren kitchen order arrive damaged or missing?
Report the issue through your Wren account on the website or app. Replacement items may take up to 10 days to arrive.
Who handles appliance faults for items bought at Wren Kitchens?
Appliance warranties are held with the manufacturer; contact them directly for any faults.
What payment methods are accepted at Wren Kitchens Bromley?
Wren accepts major credit/debit cards such as Visa and Mastercard, as well as cash, cheque, and BACs payments.
Do I need to book an appointment before visiting the Wren Kitchens showroom in Bromley?
Appointments are not needed for browsing or consultations, but you can book one online if preferred.
What are the opening hours of Wren Kitchens in Bromley?
Open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 18:00, and Sunday 10:30 to 17:00. Holiday hours vary; check their website for details.
Where is Wren Kitchens located in Bromley and how can I contact them?
Located at Bromley Road Retail Park, Bromley Road, London SE6 2QU. Phone: +442034357665.
What nearby places can I visit after shopping at Wren Kitchens Bromley?
You can visit the Bromley Road Retail Park for more shopping, or enjoy a meal at nearby cafes like O T's Cafe and Akai's Cafe.
How can nearby transit and shops around Wren Kitchens Bromley help during my visit?
Nearby stores like B&M and Bensons for Beds offer additional shopping options, while nearby health services like TMacLife Ltd can be convenient if you need therapy after your visit.
Are there dining options close to Wren Kitchens Bromley to enjoy before or after a visit?
Yes, several restaurants including Jerk Haven, Mango Chutney, and Bombay Spice are nearby for a variety of dining experiences.
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