Magnet Kitchens

Reviews

• SA

  Seral Akt

  May 1, 2026
  1.0
  We had a confirmed appointment, but when we arrived at the scheduled time, the shop was closed. Yes, they did call, but this could have easily been followed up with a message or email as well. The area already has serious parking difficulties, which made the whole experience even more frustrating. After finally finding parking and getting there, seeing the doors closed was very disappointing. Overall, not a good experience.
• JJ

  jake jack

  Mar 27, 2026
  1.0
  definitely one to avoid! Will never use Magnet again, unless you want to pay a premium for middling quality, and gamble on anyone showing up to complete installation! We had our utility room done by Magnet kitchens, while the quality is okay, only order through Magnet if you have 0 expectation for not being upsold, or expect any level of quality or actual commitment to timeframes. Firstly, added a small row of cupboards to the top of our cupboards, which increased the price by over 30%! additionally refused to come measure and lock in the order until our builders had finished plastering the wall, delayed install and delivery even further. All of this would not be an issue if it were not for the following: On the agreed day of installation (agreed in person and over email), no-one showed up. we had emailed and rung up before hand and didn't get any response. After a load of chasing and calls, we were told that installation would actually be the friday and the saturday, which had been changed in the system with no notification to us. Friday comes around, we chase again as no-one shows, and are told another job is overrunning so the fitter wont be there till the afternoon. This does not happen. The install takes place Saturday & monday, and only after repeated chasing. The management of the branch seem to have no issue with this as by this point they have your money... Tried to complain but once the install was done they just stopped responding to emails. Price expensive, middling quality, fitters are nice and its not their fault though! Will categorically never use magnet again after this
• AD

  Ari Devi

  Jan 17, 2026
  5.0
  I am beyond thrilled with the service Danny and Leah provided. From the very beginning, they made me feel like family while helping me design my kitchen. Even once the project was well underway, they continued to be present, supportive, and genuinely invested in making sure everything was right. I can’t recommend them highly enough. If I’ve got the right branch, this team truly stood out. In a time when service often feels rushed or lacking, this branch exceeded my expectations and delivered an experience I loved every step of the way.
• ST

  Sid Talwar

  Jan 2, 2025
  5.0
  Everyone is so welcoming and first-class customer service! Good sized showroom to see the options. Special thanks to Zeeshan who has been so incredibly helpful with his time. He has gone above and beyond with designing especially with all my constant changes!
• MP

  Maria Parrado

  Aug 11, 2018
  5.0
  Beautiful showroom. Their products are first rate But it's the staff that are really amazing. Whether you're looking at a small or large project they will take the time to help you. Attention to detail and so patient. First class service. And not pushy at all. Exactly what a sales team should be.

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