Magnet is the UK’s longest-running kitchen supplier and manufacturer, with over 100 years of expertise in designing premium kitchens. We believe the kitchen is the heart of the home, and we’re here to inspire better living through beautifully crafted, purposeful spaces. Our 16 stunning ranges suit all tastes and lifestyles, with a wide selection of worktops, flooring, taps, and appliances. With over 150 showrooms nationwide, our expert designers are ready to guide you from inspiration to installation. Visit our kitchen showroom in Islington or book your free design appointment today.
Explore offerings from Magnet Kitchens on 321 Essex Road in London, with popular magnet retail custom services available at this location.
Services
6 items
Magnet Retail Custom Services
Magnet Retail Custom Services
Free Kitchen Design Consultations
Free
Book a free consultation to create a bespoke 3D kitchen design tailored to your needs. Choose in-store or virtual. Bring measurements, ideas, and must-haves for expert advice, a clear plan, and personalised solutions. Book online or visit your local showroom.
Kitchen Appliances
Our stylish kitchen appliances not only look great, but they also make life easier. With appliances from leading brands, you’ll find everything from washer dryers to kettles in our range.
Doors & Floors
From kitchen flooring in a variety of materials including vinyl and solid wood, to upgrading your internal kitchen doors to elevate your space.
Worktops
No matter what your kitchen style, we have a range of kitchen worktops to complement your space – available in a wide variety of materials, colours and finishes to choose from.
Handles
Choose from our selection of elegant classic handles and sleek modern handles to find the perfect finishing touch for your cupboards or drawers. All our handles are designed for comfort and ease of use. Explore different finishes and colours like brass, nickel, copper, chrome and matt black.
Taps
Take a look at our wide range of kitchen taps, including boiling water and sensor taps. We have various colours, styles, and finishes to choose from. Whether you’re looking for elegant chrome, on-trend copper or classic brass, we have a kitchen tap to suit every kitchen project.
Reviews
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44 reviews
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Caroline Houdril
Mar 13, 2024
1.0
We wished we read the reviews before purchasing from this branch.
They are not taking any previous negative feedback into account on how they explain all the tricky loopholes in the installation contract from delivery extra charge if you do go out in the street to place cones to reserve a space for their truck to return policy.
I am writing to express my deep disappointment and frustration with the level of customer service and deceptive practices we experienced during our installation process. I was shocked to encounter such a negative experience at your branch.
First and foremost, the lack of customer service skills displayed by your staff was truly appalling. The staff seemed disinterested and unhelpful in solving any issue.
Furthermore, I found your pricing to be exorbitant, considering the quality of customer service, IKEA does a better job. This not only reflects poorly on your business ethics but also undermines the trust customers place in your brand.
Additionally, I must highlight the deceptive practices. It became evident that your branch was more interested in tricking customers into making unnecessary purchases like extra plinth and anti split mat for 60£ which does not fit rather than providing honest and transparent guidance. This approach is both unethical and disrespectful to customers who place their trust in your expertise.
As a professional in the financial services industry, I understand the importance of building lasting relationships with customers and providing exceptional service. Unfortunately, my experience at your shop has left me with a negative impression, and I am compelled to share my disappointment with others.
I sincerely hope that you take this feedback seriously and make the necessary improvements to your customer service and pricing practices. It is crucial for businesses to prioritize the satisfaction and trust of their customers, as this ultimately determines their long-term success.
CP
Capucine Palud
Dec 17, 2023
1.0
ABSOLUTELY AVOID for these reasons:
1- they mis-sell some items that they can't provide
2- customer service looks good at the beginning but then they don't acknowledge when they went wrong on some things and don't even try fix issues with reasonable solutions
3- they deliver items to the wrong address and don't cover for the cost of having to schedule another delivery by yourself
4- expensive for what it is in reality (just spent more than £18k for a very simple kitchen, excluding the worktop!)
5- completely fake "amazing" discounts while they take you for a patsy
6- quotes are never clear so that you are lost in what is needed or not
RR
Richard
Jan 28, 2023
2.0
Nice kitchens, but very poor service. We came here for an appointment to discuss a new kitchen. The designer was not very helpful and was not able to offer meaningful support. We felt like we were shopping blind.
For example, they were not able to explain what the cost difference would be between laminate and granite worktops. They just said "choose what you want and we'll price it up at the end".
The quote came over several days later at £40k !!!! We didn't bother going back to them.
We went to Wickes on Tottenham Court Road instead and received a MUCH better service - and went with them instead.
JB
Jonny Block
Dec 23, 2022
1.0
I can’t comment on the design output or the ordering process but I attended a meeting and discussed requirements and have been waiting over 2 months for the design to be produced and have emailed and called to chase a number of times but no response from Danielle.
Really disappointed.
SC
Steven Castle
Feb 7, 2022
5.0
I went in to the Essex road showroom for some inspiration and advice. They were extremely friendly and knowledgeable and I went away with lots to think about! Great customer service and definitely will be returning!
Can I see examples of completed kitchens before committing?
Absolutely! Visit our website or your local store to view completed kitchen designs and customer testimonials. Our designers can also showcase styles and materials during your consultation.
How long does a design consultation take?
A typical consultation lasts about 1-2 hours, giving you plenty of time to discuss your vision, browse styles, and create a 3D design and quote tailored to your needs.
Do you offer installation services for my new kitchen?
Yes, Magnet Kitchens offers professional installation services by our TrustMark-accredited team to ensure your kitchen is fitted perfectly. Alternatively, we can work with your own trusted fitter - speak to our friendly designers for more information.
As part of our Magnet service, we can also dismantle and remove your old kitchen as part of our service. For an additional cost, we can also take care of the plumbing, electrical and gas work as part of an insurance-backed package.
What should I bring to my design consultation?
Bring your kitchen measurements, any inspiration ideas, and a list of your must-have features. If you're unsure about measurements, our easy-to-follow ‘How to measure’ guide can be found on our 'measuring your kitchen' page on the Magnet website.
How can I book a free kitchen design consultation?
You can book a free design consultation with Magnet Kitchens easily! Choose between an in-store appointment or a virtual consultation from the comfort of your home. Visit our website's 'book a consultation page' or call your nearest store to schedule your session.
Can you help me with designing and choosing my new kitchen?
Yes we can! At Magnet, we specialise in turning your kitchen dreams into reality. Our expert designers are here to guide you every step of the way, from choosing the perfect layout and materials to selecting colours, finishes, and appliances that suit your style and budget. During your FREE design consultation, we'll create a personalised 3D design of your new kitchen, tailored to your space and needs. Whether you prefer to visit us in-store or opt for a virtual consultation, we're here to make the process easy and enjoyable.
Do I need to book an appointment to view displays in-store?
You don’t need to book any kind of appointment to view our displays in-store. Feel free to come and visit us anytime! Our friendly designers will be more than happy to have a chat with you if you wish.
Which kitchens do you have on display?
At Magnet, you’ll find a kitchen style to suit every taste, from timeless Shaker designs that bring warmth and character, to sleek handleless and modern slab kitchens that offer a clean, contemporary feel. Our wide range of finishes and colours includes everything from classic neutrals to on-trend tones inspired by interior design’s latest looks, all chosen for their lasting appeal. So whether you’re after a modern statement or a design with enduring charm, you can create a kitchen that feels both beautifully personal and built to stand the test of time.
Do you have on-site parking?
At the moment, our Islington store doesn't have its own parking. Don't worry, though! Even without on-site parking, there are plenty of handy options right around the corner, depending on what you need.
To make sure your visit goes smoothly, we really recommend checking out the local parking information before travelling.
Do you offer finance?
Yes! At Magnet, we offer several finance options to help you spread the cost of your new kitchen. You can choose interest-free credit for up to 4 years, low-interest monthly payments, or a buy now, pay later option. Your Magnet designer can explain all payment options during your design appointment and help you select the one that best suits your budget.
Magnet acts as a credit broker, not a lender. Finance is subject to status, affordability, and a minimum spend.
What products and services does Magnet offer?
Magnet is a kitchen supplier and manufacturer offering premium kitchen designs, 16 stunning ranges, worktops, flooring, taps, and appliances, along with kitchen planning and installation services.
Where is the Magnet kitchen showroom located?
The Magnet kitchen showroom is located at 321 Essex Road, Islington, London, N1 2BD, England.
What are the opening hours of the Magnet showroom in Islington?
The showroom is open Monday to Wednesday and Friday to Saturday from 9:00 AM to 6:00 PM, Thursday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Can I book a free design appointment at Magnet?
Yes, you can book a free design appointment online at https://www.magnet.co.uk/book-a-consultation/.
Does Magnet offer delivery and in-store pickup options?
Yes, Magnet offers both delivery and in-store pickup services, including curbside pickup.
What languages are supported at Magnet?
Magnet supports English language services.
How can I contact the Magnet Islington branch?
You can contact the Magnet Islington branch by phone at +44 20 7704 1961 or via email at Islington.branch@magnet.co.uk.
Which nearby spots can I visit around Magnet in Islington?
Nearby places include Nannybag Luggage Storage for your travel needs, The Brave pub for a casual drink, and Esquires Coffee for a coffee break.
Are there any fitness centers close to Magnet?
Yes, nearby fitness options include New River - Express Fitness For Women and Lab for Fitness, both offering gym and active life services.
What dining options are available near Magnet?
Near Magnet, you can enjoy various dining options such as Monsoon Indian takeaway (Indian and Chinese cuisine), Zigni House (African fast food), and 2K Steakhouse (Latin American cuisine).
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