Tile ContractorBathroom Supply ShopPaint ShopFlooring Store
Claybrook formed like many British start-ups; with tea around a kitchen table, and one thing quickly became clear - it was time for a change.
Time to break the cycle of being overcharged for commodity product. Time to focus on the customer experience; to have free samples, free or low-cost delivery charges, and always someone on the end of the phone. The tiles had to be of the highest quality, with rigorous standards of craftsmanship and an eye-catching aesthetic. Prices had to be industry leading, so cutting out middlemen and buying direct was key. We also wanted a space to meet our clients. As well as tiles for indoors and outdoors, our showroom contains our beautiful eco-friendly Paint palette and gorgeous Bathroom collections.
Location
Claybrook Studio | Tiles & Bathrooms in Shoreditch
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.