Wren Kitchens

Reviews

• TI

  Tetiana I

  Sep 30, 2026
  5.0
  We recently finalised our kitchen design with Misbah in Croydon branch, and we’re really happy with how everything has come together so far. Misbah listened carefully to everything we wanted and really understood what we were looking for, finding the best way to make it all work. She is professional but also so friendly, approachable and easy to talk to, which made the whole process really enjoyable. We would definitely recommend Misbah. You really feel like you’re in safe hands with her, and we’re looking forward to seeing our kitchen come to life! ❤️
• BM

  Bobby Mcdonald

  Sep 22, 2026
  5.0
  I'be baught some kitchen furniture for my mother and she was very happy with it. Staff very nice and polite. Paperless receipts are always helpful as well.
• OK

  Oliver Kimayr

  Sep 17, 2026
  1.0
  Sales and product is good, but god forbid you use their own kitchen fitting service. Any issues afterwards, Wren will deny any responsibility. Their "Wren resolution team" is not interested in even trying to find a solution. Instead they are coming up with a list of excuses to get out of their liability. Wren is assuming the floor is the issue. Which they don't know, because they refused to do a site visit. And even if it was the floor: it was supplied and installed by a Wren fitter. Wren will try anything to find a way out of their obligation. *update* Just to make Kieran aware: The worktop was bought from Wren and fitted by their supplier. The flooring material was supplied by Wrens fitter. The tiles are not a problem. As expected, still denying liability, help, support and assistance with their product and installation. Exceptionally poor and incompetent customer service. Update And even know Wren is denying any liability and keep lying about the installation. The flooring was fitted by a Wren fitter- eventhough Kieran doesn't like that fact. I didn't buy or install flooring myself. It's really not that complicated to understand. Therefore it falls into Wrens responsibility; eventhough you are now trying to blame, not just your customers, but also your own fitter. That's a new level of carelessness. Besides, one can clearly see where the issues are - on the worktop area. Or are you going to tell me now, that i bought and fitted my own worktop? Wouldn't surprise me, if you actually trying to blame somebody else for that too. Fact is: poor fitting from Wrens fitter, no resolution or solution offered, denying any liability. An absolutely poor experience with an even worse customer (non)service.
• AM

  Andrew Moorhouse

  Sep 6, 2026
  5.0
  Agne from the Croydon branch was really helpful throughout in designing my kitchen. She was knowledgeable, friendly, efficient, had some great ideas and the whole experience was good generally. I can't recommend her highly enough
• PH

  P.I. Hublou

  Sep 5, 2026
  5.0
  Sales assistant Kelly, an asset to the company, designed our future kitchen using fascinating software that offers even a virtual tour of what was designed. Free parking for 90 minutes, extended to 3 hours if registered in the shop. Very inspiring showroom.

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