At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
The designer we dealt with was very helpful very knowledgeable and friendly very good to deal with.
HA
Hamzah A
Jul 6, 2026
1.0
I am extremely disappointed with my experience with Wren Kitchens from start to finish.
My kitchen delivery was delayed by approximately 4 weeks, and when it finally arrived it was incomplete. Since then, I have had to deal with repeated replacement orders, further delays, and very poor communication throughout the process.
I have had to chase multiple times for updates, with promised responses not being provided unless I repeatedly followed up. What should have been a straightforward installation has now turned into a drawn-out process lasting several weeks without a completed kitchen.
At the time of writing, I am still waiting for final replacement units with a delivery date significantly later than originally expected. This has caused a great deal of inconvenience and disruption.
While I understand that issues can happen with large orders, the level of delay and lack of communication experienced here has been unacceptable for such a major purchase.
Please listen to this review and choose anywhere else but Wren for your kitchen. Even if some reviews are positive, most of them are referencing the showroom and not the most important thing, the actual kitchen. If you want your kitchen to be met with constant delays and shocking customer service, go ahead. As I write this, I’m on the complaints line waiting for a person to speak to, it’s been 45 minutes and I still haven’t been put through.
Absolute disgrace of a company, please save your time, money and most importantly your sanity because Wren will take all that from you. This is nothing against the staff in the showroom, because they can’t do much - which is ridiculous in itself but out of their hands.
Long story short : don’t pick Wren.
CS
Charlie Sutcliffe
Jun 27, 2026
5.0
The team at wren blackburn are excellent. I got a warm welcome right from my first visit. My kitchen designer is Louis who has been great from the word go and would highly recommend. I have been in store to make alterations 3 times, had the surveyor out twice and the joiner himself is due out for another visit, this shows how committed they all are into making sure your kitchen is going to be done to a high standard and how keen they are to make your vision a reality.
AA
Asad Ashraf
May 30, 2026
5.0
very good experience 10/10 specially thanks for louis hadfield he is very professional and helping lad delivered my kitchen 2 week before from my delivery date on my special request im very happy
AS
Aasiya Sidat
May 22, 2026
5.0
We had a home design appointment by the lovely Oliver Brookfield from the Wren Blackburn team. He was very professional and provided a thorough service, answering all our questions, offering advice and was very enthusiastic in making our kitchen design work for us. Would definitely reccommend a home design appointment with Oliver if you are looking for kitchen quotes. Oliver followed up with us and even worked hard to apply whatever discounts he could. He wasn't pushy and respected our decisions. Thank you :)
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no-obligation design package worth up to £200, including a home survey and 3D kitchen plan.
How long does it take to get a Wren kitchen after ordering?
Wren aims to deliver your kitchen within four weeks after the order is placed.
Who should I contact if there are damaged or missing items in my Wren order?
Report any issues through your Wren account on the website or app; replacement items may take up to 10 days to arrive.
What payment methods does Wren Kitchens accept?
Wren accepts major credit/debit cards including Visa and Mastercard, as well as cash, cheque, and BACs.
Are appointments necessary to visit Wren Kitchens showroom?
No appointment is needed. Advisors are available for help, but you can book an appointment online if preferred.
What are the Wren Kitchens Blackburn showroom opening hours?
Open Monday to Friday 9:00-20:00, Saturday 9:00-18:00, and Sunday 10:30-17:00, with extended or closed hours on certain holidays.
Does Wren Kitchens offer delivery services?
Yes, Wren Kitchens provides delivery services for their products.
Can I visit other furniture or home stores near Wren Kitchens Blackburn?
Yes, nearby stores include Rasch UK, Dreams Blackburn, ScS Sofas, Onit Furniture, and Howdens for additional furniture and home improvement needs.
What automotive-related businesses are near Wren Kitchens Blackburn?
Nearby automotive-related places include Rocket Centre, Lookers Volkswagen Blackburn, Blackburn Audi, Evans Halshaw, and Lookers VW, useful if you want to combine shopping with vehicle needs.
Are there any convenient nearby services like electronic stores close to Wren Kitchens Blackburn?
Yes, Currys and Currys PC World, including the Carphone Warehouse, are nearby for electronics and mobile store needs, plus a DPD parcel shop at Currys PC World for convenient parcel services.
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