Howdens - Clitheroe

Reviews

• GB

  Georgina Bolton

  Apr 9, 2026
  1.0
  I have just visited Howdens in Clitheroe to get a price for kitchen worktops, as my joiner will be fitting them. Unfortunately, the service I received was extremely disappointing. When I approached the counter to ask for a price, the lady I dealt with was rude, awkward, and came across as quite condescending in her tone. I was asked if I had an account, which I explained I didn’t. She then told me she couldn’t provide any pricing unless I gave a joiner’s name. I found this frustrating, especially as I’ve previously been into the same branch and was given prices without any issue. I even rang a family member during the visit to confirm the joiner’s name they had recommended to me, but even after providing that, it still wasn’t good enough. The whole interaction felt unnecessarily difficult, as though she was deliberately being awkward rather than trying to help. As a customer genuinely looking to purchase, I found the experience unwelcoming and unprofessional. Overall, shocking service and very disappointing.
• EQ

  Elaine Quinones

  Dec 17, 2020
  5.0
  Bought five oak veneer doors, three of them fire doors - Burford, very heavy - from the Clitheroe branch. Really good, helpful customer service. I'd been let down by two joiners and asked for recommendation, the lady I spoke to suggested Andrew Dickinson. He did a brilliant job, was very reliable, quoted a fair and reasonable price, and was upfront about an extra cost before he started the job - he'd been out once to quickly look, and I told him all the doors were 30". He came out again just before starting work and after measuring found that every door way was a different size, so he had to cut every door and finish the edges to make them fit, and look right. He was very hard working, never stopped. Would recommend Howdens and this joiner.
• MS

  Mark Shred

  Mar 12, 2019
  5.0
  Very good Howdens branch.

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