At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Very happy with the whole process. The team were friendly and offered drinks as soon as we arrived, which set a nice tone. Ali Abdulla was brilliant — a really nice guy, extremely patient, and clearly an expert in his field. He took the time to understand what we wanted and made sure we got the best outcome for our money. Excellent service all round.
MT
Michael Turner
Jun 3, 2026
1.0
Can’t do enough to help you before you have paid absolutely appalling service after.
wrong replacement items delivered, then correct items delivered to to wrong address and the manager states it’s not his fault and nothing he can do about it and need to call head office.
Worst customer service I have ever experienced
Still no replacement part even after wren contacted me and said they were sorting it and no response to any email. It gets worse
DB
David Belcher
May 24, 2026
5.0
Excellent experience with Wren kitchens. Rosie, our kitchen designer, was amazing. She made the whole experience fun and exciting. She was patient with us and helped us to design the most wonderful kitchen. Would recommend.
NH
Nick Harman
May 15, 2026
5.0
From start to finish I was really impressed with Wren Kitchens. Staff were very knowledgeable and professional and helpful, with a special thank you to Emily Munday, who was exceptional throughout. The process was straightforward and painless at every stage. Really impressed with the design stage where the use of VR really brings the design to life.
The end product fully fitted is even more impressive.
I opted to self install and the plans and instructions with every component numbered made it a trouble free install.
The quality of materials and fittings are very good.
Would highly recommend
SW
Stevie W
Apr 2, 2026
5.0
We bought our kitchen from Wren and were really impressed with the whole experience. Josh was excellent at bringing our ideas to life while also suggesting new things we hadn’t considered. The final design works brilliantly on a practical level, and we’re so happy with how the kitchen turned out.
Because he was so good, we asked him to design our bedroom as well. We’re just as pleased with the result, and everything works perfectly both practically and visually. Highly recommend!
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren Kitchen design service free?
Yes, Wren offers a free, no obligation design package including a home survey and a 3D kitchen plan created by a designer.
How long does it take to receive a Wren kitchen after ordering?
Delivery typically occurs within four weeks after placing your order for a Wren kitchen.
Who should I contact if there are damaged or missing items in my order?
Report any damaged or missing items through your Wren account via the website or app; replacement items have up to a 10-day lead time.
What payment methods does Wren Kitchens accept?
Wren accepts major credit and debit cards including Visa and Mastercard, as well as cash, cheque, and BACs payments.
Do I need to book an appointment to visit the Wren Kitchens showroom?
No appointment is needed to visit the showroom, but you can book one online if you prefer.
What are the opening hours of the Wren Kitchens showroom in Broadstairs?
The showroom is open 09:00-20:00 Monday to Friday, 09:00-18:00 on Saturdays, and 10:30-17:00 on Sundays, with special holiday hours on certain dates.
What brands of appliances are available at Wren Kitchens?
Wren offers appliances from brands such as Samsung, Bosch, Miele, Neff, Hotpoint, and more.
What services does Wren Kitchens provide?
Services include kitchen and bedroom design consultations, 3D planning, free home measurement, installation services, finance and payment plans, and virtual reality design.
Are there accessible facilities at Wren Kitchens in Broadstairs?
Yes, the showroom has wheelchair accessible entrance, parking, seating, restrooms, and an elevator.
What nearby stores can I visit when shopping at Wren Kitchens Broadstairs?
Nearby you can find stores like Halfords for automotive and home goods, Topps Tiles Broadstairs for tiling, and ALDI supermarket for groceries, making it convenient to combine your shopping trips.
Are there nearby dining options when visiting Wren Kitchens in Broadstairs?
Yes, restaurants like Chiquito and Burger King are located nearby, so you can enjoy a meal before or after your kitchen visit.
What entertainment or leisure activities are close to Wren Kitchens in Broadstairs?
Clip ‘n Climb Thanet, a rock climbing gym and event space, is nearby for some active fun before or after visiting Wren Kitchens.
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