At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way.
Absolutely terrible, don't bother.
Measured bedroom incorrectly. First fitter walked out after first day as he said this installation was beyond his means and we were left to sleep on the floor for three weeks until a team who were capable could fit our bedroom. My wife has crumbling vertebrae. The work he did do was pathetic and where the pipes were rubbing against the wardrobe it kept us awake all night; see photos
Eventually bedroom installed we had bought a smaller bed frame but Wrens had just measured the the size of a mattress. Which means one of the wardrobe doors doesn't open properly and hence the shoe rack doesn't pull out.
We submitted a complaint and had a phone call from David, he refused to give his surname and offered us a whole £150 compensation. Absolute insult.
Unfortunately i wasn't able to give no stars at all. Do yourself a favour go somewhere else!!!
BM
bethany May
Oct 28, 2021
5.0
Amazing team, even when my designer wasn't available someone was always happy to help me. Id never done this before so they respected my naivety and helped me with every step of the way. I had so many questions and wishes and they were able to help with every single one. Would 100% recommend and go there again in the future.
CR
Claire Reynolds
May 4, 2018
4.0
Great customer service in store, excellent advice and planning service. Fitters were very good but overworked with too many jobs which meant slower fitting than I would have liked.
Yes, we offer a free, no obligation design package worth up to �200. One of our surveyors will visit your home and take detailed measurements of your space which will be uploaded to our system. You will then meet your very own designer who will produce a 3D plan of your room based on your ideas. Speak to an advisor for more information.
How long does it take to get a Wren kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks.
Who can I contact if I have an issue with my order?
In the unlikely event, there are damaged or missing items within your order, we currently have a lead time of up to 10 days for replacement items. Please report any of these issues through your Wren account which can be found on �My Account� page on the website or the Wren app. Please visit our website for further details.
What should I do if my appliance is faulty?
The warranty for your appliance is held directly with the manufacturer. If there is a fault with your appliance, please contact the manufacturer directly.
What type of payment methods do Wren accept?
We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash, cheque, or BACs, if you prefer.
How can I request a Wren Kitchens brochure?
You can pop into one of our showrooms where you can pick up a free brochure. Alternatively you can request one online on our website.
Do I need to book an appointment?
No, you do not need an appointment. Whether you are browsing for inspiration for your new kitchen or simply want to discuss your kitchen project with one of our advisors we will always have someone on hand to help. If you prefer to book an appointment, please visit our website.
Is the Wren kitchen design service free?
Yes, Wren offers a free, no-obligation design package worth up to £200 involving a surveyor visit and a 3D kitchen plan.
How long does it take to receive a Wren kitchen after ordering?
After ordering your dream Wren Kitchen, delivery is aimed within four weeks.
Who should I contact if my Wren order has damaged or missing items?
Report issues with damaged or missing items through your Wren account on the website or app; replacement items may take up to 10 days.
What do I do if an appliance bought from Wren is faulty?
Appliance warranties are held with the manufacturer; contact the manufacturer directly for faults.
What payment methods does Wren Kitchens accept?
Wren accepts major credit and debit cards including Visa, Mastercard, as well as cash, cheque, and BACs.
Do I need to book an appointment to visit a Wren Kitchens showroom?
No appointment is needed but you may book one online if preferred; advisors are available to assist anytime during open hours.
What are the opening hours for Wren Kitchens in Stevenage?
Wren Kitchens in Stevenage is open Monday to Friday 9:00-20:00, Saturday 9:00-18:00, and Sunday 10:30-17:00, with extended holiday hours on select dates.
Where is Wren Kitchens located in Stevenage, and how can I get there?
Wren Kitchens is located at Roaring Meg Retail Park, Great North Rd, Stevenage SG1 1XN, with accessible parking and entrance.
What nearby stores can I visit when going to Wren Kitchens in Stevenage?
Nearby stores include Homebase, Furniture Village, Bensons for Beds, and Sharps Bedrooms; you can combine visits for home improvement and furniture needs.
Are there dining options near Wren Kitchens in Stevenage?
Yes, nearby dining options include Costa at Debenhams, Burger King, and Nando's, perfect for a meal before or after visiting the showroom.
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