Kitchen RemodelerBedroom Furniture StoreFurniture Store
Neptune Cheltenham has been open since January 2018 and currently resides at 4 North Place Cheltenham, which beforehand was a pub called the Parrott. In store, we provide help and advice on kitchen design, homeware, curtains and blinds. Our home specialists and design team are more than happy to help with your brief and tailored requirements.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.