This profile is uncertified and using publicly sourced data
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Business Details
About
Flooring StoreCarpet Store
Flooring Superstore's Birtley branch helps local homes, landlords and trades get flooring sorted without the faff. From carpets and laminate to vinyl, underlay and accessories, our team can guide you through samples, room choices and hard-wearing finishes for busy North East homes. Just off the A1 and handy for Gateshead, Chester-le-Street, Lamesley, Low Fell and Washington, we’re close to the Angel of the North and Birtley’s proud Elisabethville heritage. Whether you’re refreshing a terrace, a family home or a rental, pop in for a canny look and leave with a floor that’s proper lush.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.